Summary
Overview
Work History
Education
Skills
Timeline
Intern
Morgan-Tylor Neal

Morgan-Tylor Neal

Farmington Hills,MI

Summary

Driven Pharmacy Technician with 5 years of experience and success in working within fast-paced high volume pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

4
4
years of professional experience

Work History

Licensed Pharmacy Technician (Seasonal)

Costco Pharmacy
Commerce, MI
06.2022 - 08.2022
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Managed over 60 calls a day specific to customer needs
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Collected co-payments or full payments from customers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Managed opening and closing duties for pharmacy.
  • Developed and implemented improvements to pharmacy organization system.

Licensed Pharmacy Technician

Rite Aid
Farmington Hills, MI
02.2021 - 06.2022
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and measured medications, following standard procedures.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Retail Store Associate / Licensed Pharmacy Technician

CVS Pharmacy
West Bloomfield, MI
04.2018 - 07.2020
  • Prep store for the start of business
  • Stock
  • Cleanup
  • Provide Phenomenal customer service at pick and drop off stations
  • Process sales transactions
  • Received prescriptions or fill request
  • Insurance verification
  • Complete prior authorization for medication
  • Provide high productivity in high volume store
  • Counting stock of medications, and entering inventory data into the electronic record
  • Accurately dispense medication swiftly
  • Process insurance claims for prescriptions
  • Placing and taking calls to fulfill task quickly while providing extraordinary customer service
  • Followed safety guidelines

Education

Associate of Science - Biology – Pre-Pharm

Oakland County Community College
2023

High School Diploma -

West Bloomfield High School
West Bloomfield, MI
06.2016

Skills

  • Receiving incoming supplies
  • Pharmaceutical sales and services
  • Pharmacy and customer records management
  • Medicare and Medicaid process
  • Processing payments
  • Confidentiality and HIPAA
  • New Hire Onboarding
  • Situational Adaptability
  • Interpersonal Savvy

Timeline

Licensed Pharmacy Technician (Seasonal)

Costco Pharmacy
06.2022 - 08.2022

Licensed Pharmacy Technician

Rite Aid
02.2021 - 06.2022

Retail Store Associate / Licensed Pharmacy Technician

CVS Pharmacy
04.2018 - 07.2020

Associate of Science - Biology – Pre-Pharm

Oakland County Community College

High School Diploma -

West Bloomfield High School
Morgan-Tylor Neal