Summary
Overview
Work History
Education
Skills
Timeline
Generic
Morgen Hipfl

Morgen Hipfl

Lee's Summit,MO

Summary

Dynamic professional with a dedicated work ethic and hospitality service expertise, recognized for delivering exceptional customer engagement. Proven ability to excel in high-pressure environments while maintaining meticulous attention to detail. Adept at problem-solving and fostering teamwork, contributing to enhanced client satisfaction and successful marketing strategies.

Overview

5
5
years of professional experience

Work History

Waitress/Server

Nick and Jake's
06.2022 - Current
  • Provides outstanding service and attention to all guests while serving customers, tourists and business travelers.
  • Proven ability to multitask, handle large crowds, resolve customer issues and excel in a high volume, high pressure setting.
  • Earns consistent praise for exemplary service delivery while adapting quickly to changing customer demands.
  • Proven ability to remain calm and poised when dealing with difficult customers or during busy shifts.
  • Supported team members by communicating effectively during busy shifts, promoting teamwork and efficiency.

Customer Relations and Marketing Coordinator

Reece Nichols Real Estate
05.2020 - Current
  • Managing customer relations and client retention for on of Kansas City's top real estate teams.
  • Works directly with lead agent ensure smooth and successful transactions.
  • Personal connection with each client made by anticipating needs to deliver first class customer service.
  • Assisted in preparing marketing materials and property presentations to enhance visibility and attract potential clients.
  • Maintained comprehensive database of properties, streamlining information retrieval for agents and enhancing customer service.
  • Oversaw transaction documentation, verifying accuracy to facilitate smooth closings and minimize errors in processes.
  • Contributed to a positive work environment by collaborating effectively with team members from diverse backgrounds.
  • Coordinated marketing efforts to attract potential tenants, resulting in higher occupancy rates.
  • Continuously updated knowledge of industry best practices and professional development opportunities for both personal growth and improved job performance.
  • Developed successful marketing strategies to promote properties and maximize exposure.

Education

High School Diploma -

Frontenac High School
Frontenac, KS
05.2021

Skills

  • Dedicated work ethic
  • Customer engagement
  • Meticulous attention to detail
  • Consistent reliability
  • Hospitality service expertise
  • Food and beverage service
  • Polished professional image
  • Verbal and written communication
  • Leadership qualities
  • Cultural sensitivity
  • Problem-solving
  • Composed in high-stress situations

Timeline

Waitress/Server

Nick and Jake's
06.2022 - Current

Customer Relations and Marketing Coordinator

Reece Nichols Real Estate
05.2020 - Current

High School Diploma -

Frontenac High School

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