Morghan Hackman
Bloomington,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a growing dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Sub Lifeguard
Bloomington Parks And Recreation Department
Bloomington , IL
06.2024 - Current
- Responded quickly to medical emergencies in the pool area.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Performed emergency rescues when necessary.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Enforced all safety regulations and posted rules for patrons.
Aquatics Coordinator
Bloomington Normal YMCA
Bloomington , IL
08.2023 - Current
- Full operation of swim school, including parent communication, lesson plan structuring, waitlist management, instructor training, and scheduling.
- Conducted regular maintenance checks on chemical pumps.
- Training and supervising lifeguards on proper water rescue techniques.
- Assisted in developing policies and procedures related to aquatics safety regulations.
- Developed and implemented aquatic programs, activities and special events.
- Assisted in scheduling of lifeguards and swim instructors.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Instruction of lifeguarding, CPR/AED, and BLS courses.
- Building relationships with employees to help further grow both me and them professionally.
- Implementing and enforcing YMCA's core values of caring, respect, honesty, and responsibility in workplace
Aquatics Supervisor
Bloomington Normal YMCA
Bloomington , IL
05.2022 - 08.2023
- Full operation of aquatics email.
- In charge of scheduling and training private swim lessons.
- Created an aquatics layout for JJ swims and programming.
- Assisted, and eventually took over, billing of the swim school program.
- Helped train new employees in swim lessons.
- Supervised lifeguards, swim instructors, and other aquatics staff members.
- Trained new aquatics staff members on safety procedures and policies.
- Initiated creative ideas and kept swim school at a growing rate.
Head Guard
Bloomington Normal YMCA
Bloomington , IL
05.2021 - 09.2021
- Supervised lifeguards to ensure they were performing their duties according to established guidelines.
- Provided guidance and support to staff members regarding customer service issues or complaints from members.
- Assisted in scheduling shifts for lifeguards and swim instructors based on staffing needs for each day.
- Assisted in the operation of both private and group swim lessons, including instructor training.
- Assisted in responding to voicemails regarding swim lessons.
- Taught swim lessons and lifeguarded as needed.
Swim Instructor/Lifeguard
Bloomington-normal Ymca
Bloomington , IL
12.2020 - 05.2021
- Enforced all safety regulations and posted rules for patrons.
- Responded quickly to medical emergencies in the pool area.
- Performed regular cleaning and maintenance of pool equipment.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Provided swimming instruction to individuals and groups of all ages.
Swim Instructor
Rob Knight's Swim America
Bloomington, IL , IL
12.2019 - 08.2020
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Provided swimming instruction to individuals and groups of all ages.
- Updated records of attendance, skill levels achieved and other relevant information for each student.
- Coaching of the pre-swim team.
Education
High School Diploma -
Normal Community High School
Normal, IL05-2021
Skills
- Active Listening
- Policy Enforcement
- Scheduling Coordination
- Lifeguard training
- Staff Training
- Accident Prevention
- Emergency Response
- Member Relations
- Attention to Detail
- Time management abilities
- Problem-solving abilities
- Reliability
- Professionalism
- Teamwork and Collaboration
- Team building
- Goal Setting
- LGI Certification
- 10 years competitive swim experience
Languages
Spanish
Limited
Timeline
Sub Lifeguard
Bloomington Parks And Recreation Department
06.2024 - Current
Aquatics Coordinator
Bloomington Normal YMCA
08.2023 - Current
Aquatics Supervisor
Bloomington Normal YMCA
05.2022 - 08.2023
Head Guard
Bloomington Normal YMCA
05.2021 - 09.2021
Swim Instructor/Lifeguard
Bloomington-normal Ymca
12.2020 - 05.2021
Swim Instructor
Rob Knight's Swim America
12.2019 - 08.2020
High School Diploma -
Normal Community High School
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