Morghann Patterson
San Antonio,TX
Summary
Energetic and passionate professional with excellent customer service, organizational, and communication skills. Anticipates customer needs and provides proactive service while quickly and accurately responding to their inquiries.
Overview
4
4
years of professional experience
Work History
Experience Engineer (Museum Educator)
The DoSeum
05.2025 - 08.2025
- Lead educational programming based on established curricula, including themed activities with families, school visits, and Doseum camps
- Ensures all exhibit elements are working correctly, troubleshoots as necessary, and reports malfunctions and maintenance issues.
- Address and resolve guest concerns
Circulation Attendant
San Antonio Public Library (IGO)
02.2022 - 03.2025
- Attended to the Circulation needs of library patrons, including checking materials in and out, searching the library and OCLC database for records, assisting the public in using the catalog system, and answering reference questions, resolving patron issues
- Cultivated relationships with patrons, answered reference questions and general inquiries, helped patrons find books and materials, and referred patrons to appropriate resources
- Trained clerical teammates in circulation procedures and policies
- Created, facilitated, and found speakers for a monthly nature education program for adults, and assisted with the Teen Time and Tween Time programs
- Showed patrons around the library and introduced them to available resources
Nature Fest Coordinator
Volunteer San Antonio Public Library (IGO)
01.2024 - 01.2025
- Developed, planned, and pitched a new library outreach event to the administration team
- Cultivated relationships with vendors statewide to volunteer at the event, coordinated their schedules, and event needs
- Initial success in the first year of 9 vendors and over 90 visitors, by the second year, I had recruited over 20 vendors, and the event had over 250 visitors
- Reached out to the community to collaborate with marketing and generate event interest
- Coordinated with library teams to publicize and work the event
- Annual Event 2024 & 2025
Custodian
Selrico Services San Antonio
07.2021 - 02.2022
- Receives, stores, and stocks supplies
- Maintained sanitation standards in the facility, including appropriate biohazard cleaning protocol
- Report major damages and oversee repairs
Education
Associates - Biology
San Antonio College
San Antonio2026
High School Diploma -
Calvin Nelms Charter School
05.2019
Skills
- Expertise in Library Database and OCLC
- Verbal and written communication
- Time management
- Customer Service
- Community Engagement
- Program Development
- Professional Phone Skills
- Vendor Relations
- ASL
- Cash Handling
- Early Childhood Education
- Data Entry
Timeline
Experience Engineer (Museum Educator)
The DoSeum
05.2025 - 08.2025
Nature Fest Coordinator
Volunteer San Antonio Public Library (IGO)
01.2024 - 01.2025
Circulation Attendant
San Antonio Public Library (IGO)
02.2022 - 03.2025
Custodian
Selrico Services San Antonio
07.2021 - 02.2022
Associates - Biology
San Antonio College
High School Diploma -
Calvin Nelms Charter School
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