Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Moriah Coleman

Houston,TX

Summary

A dependable and energetic individual seeking a better career opportunity within a company that allows room for growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Delivery Assistant

Amazon Deliveries
Houston, TX
05.2024 - Current
  • Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Utilized GPS and maps for efficient route planning.
  • Adapted to changing routes or schedules as required by the employer.

Administrative Assistant

Quality Home Products
Houston, Texas
09.2021 - 05.2024
  • Communicate effectively with colleagues and customers.
  • Performed accurate and efficient data input tasks.
  • Supervised multiple projects efficiently.

Call Center Agent

Quality Home Products
Houston, TX
02.2021 - 02.2022
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Explained key information regarding products and services to customers to encourage informed decision-making.

Home Health Care Aide

AVID
Houston, TX
01.2021 - 02.2021
  • Prepared meals and beverages.
  • Established rapport with clients.
  • Created and maintained safety protocols for elderly care.

Restaurant Manager

Sonic Drive
Houston, TX
10.2017 - 12.2020
  • Prepared and served meals consistently.
  • Used effective communication to build helpful connections with both guests and team members.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Supervised staff preparing and serving hundreds of meals per day.

Customer Service/Sales Associate

JCPenney
Houston, TX
08.2019 - 12.2019
  • Restocked displays to ensure a well-presented sales floor.
  • Kept workspace organized and tidy.
  • Built and maintained relationships with peers and upper management to drive team success.

Cashier Team Lead

McDonald's Fast Food Restaurant
Houston, TX
10.2015 - 10.2017
  • Brewed hot coffee and prepared meals for customers.
  • Assisted with training new cashiers and customer service team members to increase speed of on boarding.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.

Education

Certification in Cosmetology - Cosmetology

Ogle School Hair Skin Nails-Ft Worth
Stafford, TX
07.2021

Certification - Alcohol Delivery Training

Food Safety International
Houston
10.2019

High School Diploma -

Dobie High School
Pasadena, TX
06.2018

Skills

  • Customer service
  • Communication
  • Good time management
  • Precise data entry

Certification

  • Ability to effectively communicate with a diverse group.
  • A results-oriented person with a proven track record of meeting deadlines set fourth for me.
  • Skilled at multi-tasking and balancing concurrent projects.
  • Exceptional Customer Service
  • Team player that is flexible and will do whatever it takes to get the job done.

Languages

English- Fluently

Spanish- Intermediate

Timeline

Delivery Assistant

Amazon Deliveries
05.2024 - Current

Administrative Assistant

Quality Home Products
09.2021 - 05.2024

Call Center Agent

Quality Home Products
02.2021 - 02.2022

Home Health Care Aide

AVID
01.2021 - 02.2021

Customer Service/Sales Associate

JCPenney
08.2019 - 12.2019

Restaurant Manager

Sonic Drive
10.2017 - 12.2020

Cashier Team Lead

McDonald's Fast Food Restaurant
10.2015 - 10.2017

Certification in Cosmetology - Cosmetology

Ogle School Hair Skin Nails-Ft Worth

Certification - Alcohol Delivery Training

Food Safety International

High School Diploma -

Dobie High School

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Moriah Coleman