Moriah Coleman
Houston,TX
Summary
A dependable and energetic individual seeking a better career opportunity within a company that allows room for growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Assistant
Amazon Deliveries
Houston, TX
05.2024 - Current
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Utilized GPS and maps for efficient route planning.
- Adapted to changing routes or schedules as required by the employer.
Administrative Assistant
Quality Home Products
Houston, Texas
09.2021 - 05.2024
- Communicate effectively with colleagues and customers.
- Performed accurate and efficient data input tasks.
- Supervised multiple projects efficiently.
Call Center Agent
Quality Home Products
Houston, TX
02.2021 - 02.2022
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Explained key information regarding products and services to customers to encourage informed decision-making.
Home Health Care Aide
AVID
Houston, TX
01.2021 - 02.2021
- Prepared meals and beverages.
- Established rapport with clients.
- Created and maintained safety protocols for elderly care.
Restaurant Manager
Sonic Drive
Houston, TX
10.2017 - 12.2020
- Prepared and served meals consistently.
- Used effective communication to build helpful connections with both guests and team members.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Supervised staff preparing and serving hundreds of meals per day.
Customer Service/Sales Associate
JCPenney
Houston, TX
08.2019 - 12.2019
- Restocked displays to ensure a well-presented sales floor.
- Kept workspace organized and tidy.
- Built and maintained relationships with peers and upper management to drive team success.
Cashier Team Lead
McDonald's Fast Food Restaurant
Houston, TX
10.2015 - 10.2017
- Brewed hot coffee and prepared meals for customers.
- Assisted with training new cashiers and customer service team members to increase speed of on boarding.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Education
Certification in Cosmetology - Cosmetology
Ogle School Hair Skin Nails-Ft Worth
Stafford, TX07.2021
Certification - Alcohol Delivery Training
Food Safety International
Houston10.2019
High School Diploma -
Dobie High School
Pasadena, TX06.2018
Skills
- Customer service
- Communication
- Good time management
- Precise data entry
Certification
- Ability to effectively communicate with a diverse group.
- A results-oriented person with a proven track record of meeting deadlines set fourth for me.
- Skilled at multi-tasking and balancing concurrent projects.
- Exceptional Customer Service
- Team player that is flexible and will do whatever it takes to get the job done.
Languages
English- Fluently
Spanish- Intermediate
Timeline
Delivery Assistant
Amazon Deliveries
05.2024 - Current
Administrative Assistant
Quality Home Products
09.2021 - 05.2024
Call Center Agent
Quality Home Products
02.2021 - 02.2022
Home Health Care Aide
AVID
01.2021 - 02.2021
Customer Service/Sales Associate
JCPenney
08.2019 - 12.2019
Restaurant Manager
Sonic Drive
10.2017 - 12.2020
Cashier Team Lead
McDonald's Fast Food Restaurant
10.2015 - 10.2017
Certification in Cosmetology - Cosmetology
Ogle School Hair Skin Nails-Ft Worth
Certification - Alcohol Delivery Training
Food Safety International
High School Diploma -
Dobie High School
Similar Profiles
Kyle BattagliaKyle Battaglia
Delivery driver helper-(Seasonal) at Ronkar Deliveries-(Amazon)Delivery driver helper-(Seasonal) at Ronkar Deliveries-(Amazon)
Kyle BattagliaKyle Battaglia
Delivery driver helper-(Seasonal) at Ronkar Deliveries-(Amazon)Delivery driver helper-(Seasonal) at Ronkar Deliveries-(Amazon)
Kimean Cooper Jr.Kimean Cooper Jr.
Delivery Driver at RVA Deliveries (Amazon Dispatcher)Delivery Driver at RVA Deliveries (Amazon Dispatcher)
Teia AllenTeia Allen
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)
DaiJah LoganDaiJah Logan
Operations Project Manager at ClippOperations Project Manager at Clipp