Moriah Coleman
Houston,TX
Summary
A dependable and energetic individual seeking a better career opportunity within a company that allows room for growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Assistant
Amazon Deliveries
Houston, TX
05.2024 - Current
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Utilized GPS and maps for efficient route planning.
- Adapted to changing routes or schedules as required by the employer.
Administrative Assistant
Quality Home Products
Houston, Texas
09.2021 - 05.2024
- Communicate effectively with colleagues and customers.
- Performed accurate and efficient data input tasks.
- Supervised multiple projects efficiently.
Call Center Agent
Quality Home Products
Houston, TX
02.2021 - 02.2022
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Explained key information regarding products and services to customers to encourage informed decision-making.
Home Health Care Aide
AVID
Houston, TX
01.2021 - 02.2021
- Prepared meals and beverages.
- Established rapport with clients.
- Created and maintained safety protocols for elderly care.
Restaurant Manager
Sonic Drive
Houston, TX
10.2017 - 12.2020
- Prepared and served meals consistently.
- Used effective communication to build helpful connections with both guests and team members.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Supervised staff preparing and serving hundreds of meals per day.
Customer Service/Sales Associate
JCPenney
Houston, TX
08.2019 - 12.2019
- Restocked displays to ensure a well-presented sales floor.
- Kept workspace organized and tidy.
- Built and maintained relationships with peers and upper management to drive team success.
Cashier Team Lead
McDonald's Fast Food Restaurant
Houston, TX
10.2015 - 10.2017
- Brewed hot coffee and prepared meals for customers.
- Assisted with training new cashiers and customer service team members to increase speed of on boarding.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Education
Certification in Cosmetology - Cosmetology
Ogle School Hair Skin Nails-Ft Worth
Stafford, TX07.2021
Certification - Alcohol Delivery Training
Food Safety International
Houston10.2019
High School Diploma -
Dobie High School
Pasadena, TX06.2018
Skills
- Customer service
- Communication
- Good time management
- Precise data entry
Certification
- Ability to effectively communicate with a diverse group.
- A results-oriented person with a proven track record of meeting deadlines set fourth for me.
- Skilled at multi-tasking and balancing concurrent projects.
- Exceptional Customer Service
- Team player that is flexible and will do whatever it takes to get the job done.
Languages
English- Fluently
Spanish- Intermediate
Timeline
Delivery Assistant
Amazon Deliveries
05.2024 - Current
Administrative Assistant
Quality Home Products
09.2021 - 05.2024
Call Center Agent
Quality Home Products
02.2021 - 02.2022
Home Health Care Aide
AVID
01.2021 - 02.2021
Customer Service/Sales Associate
JCPenney
08.2019 - 12.2019
Restaurant Manager
Sonic Drive
10.2017 - 12.2020
Cashier Team Lead
McDonald's Fast Food Restaurant
10.2015 - 10.2017
Certification in Cosmetology - Cosmetology
Ogle School Hair Skin Nails-Ft Worth
Certification - Alcohol Delivery Training
Food Safety International
High School Diploma -
Dobie High School