Moriah Ferrer
Spring Hill,FL
Summary
Compliance Manager focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Credentialing Manager
Host Healthcare
09.2021 - 03.2024
- Enhanced compliance with industry standards by conducting thorough audits of credential files.
- Collaborated with department leaders to develop policies and procedures for maintaining accurate provider records.
- Streamlined credentialing processes by implementing efficient tracking systems and reducing paperwork.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Onboarding on average, 35-45 travel nurses and allied staff for various facilities in states such as CA, WA, FL, PA etc,
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Managed and maintained a relationship with multiple accounts by communicating with various contacts daily on compliance.
Account Executive
LifeQuotes
02.2021 - 05.2021
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Maintained high standards of customer service by building relationships with clients.
- Built and strengthened relationships with new and existing accounts to drive revenue growth
Customer Service Management
Allegory Art LLC
06.2016 - 07.2017
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Credentialing Specialist
Host Healthcare
09.2021 - 01.2023
- Onboarding on average, 35-45 travel nurses and allied staff for various facilities in states such as CA, WA, FL, PA etc. during the unpredictability of COVID-19.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Managed and maintained a relationship with multiple accounts by communicating with various contacts daily on compliance.
- Assisted once a month in new hire training such as compliance packets, background checks. licensing requirements, employment verifications, and labeling immunization and certification documentation.
Retail Store Manager
Vapor Safari LLC
08.2013 - 07.2017
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed all aspects of store operations, including organization, maintenance, and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Bachelor of Science - Healthcare Administration
The University of West Florida
Pensacola, FL12.2020
Associate of Arts -
Valencia Community College
Orlando, Florida06.2015
Skills
- Credentialing Procedures
- Data Management
- Microsoft Office and Salesforce
- Staff Development
- Relationship Building
- Strategic Planning
- Written Communication
- Proactive and Self-Motivated
Certification
- Licensed Health and Life Insurance Agent (2-15) [Feb 2021-Current]
Timeline
Credentialing Manager
Host Healthcare
09.2021 - 03.2024
Credentialing Specialist
Host Healthcare
09.2021 - 01.2023
Account Executive
LifeQuotes
02.2021 - 05.2021
Customer Service Management
Allegory Art LLC
06.2016 - 07.2017
Retail Store Manager
Vapor Safari LLC
08.2013 - 07.2017
Bachelor of Science - Healthcare Administration
The University of West Florida
Associate of Arts -
Valencia Community College