Moriah Gallagher
Office Manager, Facilities & Workplace Operations
New York,NY
Summary
Facilities and Workplace Operations professional with experience managing multi-site corporate office environments within the financial services sector. Proven ability to oversee facilities operations, supervise staff, coordinate capital improvement projects, and manage vendor relationships across multiple locations. Experienced in supporting senior executives and external stakeholders in high-performance, confidential environments. Former Apple team member with strong operational discipline and commitment to workplace excellence, employee experience, and service quality.
Overview
8
8
years of professional experience
Work History
Office Manager, Facilities & Workplace Operations
Walleye Capital
New York, NY
01.2024 - Current
- Manage facilities and workplace operations across five corporate office locations (New York, Stamford, Boston, and Miami), ensuring operational readiness and consistent service standards
- Supervise onsite staff including receptionist and facilities support personnel, providing leadership, direction, and performance oversight
- Coordinate capital improvement projects, including renovations and infrastructure upgrades
- Solicit vendor bids, coordinate contractors, and oversee project execution to ensure quality, cost control, and timely completion
- Manage vendor relationships across maintenance, cleaning, and building services, ensuring compliance with service agreements
- Support operational budgeting through invoice review, expense tracking, and vendor coordination
- Facilitate executive and investor meetings, ensuring seamless conference room operations and a professional workplace environment
- Regularly interact with senior executives and external stakeholders, maintaining professionalism and discretion in a hedge fund environment
- Assist in planning and executing company events, wellness initiatives, volunteer programs, and employee engagement activities
- Coordinate preventative maintenance, workplace logistics, and operational improvements across all office locations
Temp Office Coordinator
Ripple
New York, NY
11.2022 - 05.2023
- Supported facilities and workplace operations in a global corporate office environment
- Coordinated office maintenance, vendor services, and workplace logistics
- Managed office supply inventory and vendor ordering
- Partnered with Ripple’s international workplace team to support operational consistency
- Assisted with employee onboarding, workspace setup, and office readiness
- Supported planning and execution of employee events and workplace initiatives
- Supervised office support functions and coordinated facilities-related services
Assistant
Neville Entertainment
New York, NY
08.2021 - 03.2023
- Coordinated scheduling, logistics, and vendor communication
- Tracked production budgets and expenses using Excel and Hot Budget
- Supported operational planning and project coordination
Specialist
Apple Grand Central
New York, NY
10.2017 - 06.2021
- Delivered exceptional operational and customer support in a high-volume, fast-paced retail environment, consistently exceeding service and performance standards
- Recognized as a top recruiter for the Business Team, driving consistent new business by identifying, onboarding, and developing high-performing talent aligned with team growth objectives
- Partnered with leadership to train and mentor new hires through structured shadowing and reverse-shadowing, accelerating ramp-up time and ensuring operational excellence
- Collaborated cross-functionally to resolve operational challenges and improve internal workflows, enhancing both customer and employee experience
- Volunteered to support chat and call center operations during COVID-19, maintaining service continuity and business performance during a critical period
- Built and maintained strong relationships with customers, team members, and leadership, contributing to a collaborative and high-performance culture
- Demonstrated strong technical aptitude by quickly mastering new systems, tools, and operational processes
- Supported business clients in navigating complex technology solutions, strengthening long-term relationships and contributing to sustained revenue growth
Education
Bachelor of Arts - Communications: Digital Media
St. Francis College
Brooklyn, NY05.2017
Skills
- Facilities & Workplace Operations
- Vendor & Contractor Management
- CapEx Project Coordination
- Multi-Site Office Management
- Staff Supervision & Leadership
- Executive & Investor Support
- Budget Tracking & Expense Coordination
- Employee Engagement & Workplace Experience
- Preventative Maintenance Coordination
- Event Planning
- Microsoft Office, Google Workspace, Excel, Concur
Timeline
Office Manager, Facilities & Workplace Operations
Walleye Capital
01.2024 - Current
Temp Office Coordinator
Ripple
11.2022 - 05.2023
Assistant
Neville Entertainment
08.2021 - 03.2023
Specialist
Apple Grand Central
10.2017 - 06.2021
Bachelor of Arts - Communications: Digital Media
St. Francis College