Moriah Jalloh
Philadelphia,PA
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Ivy Hill Rehabilitation
Wyncote, PA
11.2024 - 06.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
DIRECT SUPPORT PROFESSIONAL
Resource Pro
Havertown, PA
04.2024 - 07.2024
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
MEDICAL ASSISTANT
Aveanna Heathcare
Wyncote, PA
12.2022 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
HOME HEALTH AIDE
Honest Hands Home Care
Glenolden, PA
05.2022 - 09.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
CUSTOMER SERVICE REPRESENTATIVE
Wawa
Narberth, PA
06.2021 - 10.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma - undefined
John Bartram Highschool
Philadelphia, PA02.2022
Skills
- First aid and safety
- Schedule Management
- Customer and client relations
- Scheduling appointments
- Verbal and written communication
- Data Entry
- Time Management
- Telephone skills
- Organization skills
- Behavioral Management
- Medication Administration
- Compassionate Caregiving
- Client Support
- Behavior redirection
- Vital signs monitoring
- CPR certification
- Basic life support
- Blood glucose testing
- Patient observation
- Infection control standards
- Catheter care
- ADL support
- Blood glucose monitoring
- Feeding assistance
- Professional bedside manner
- Adaptable
- Patient services
Certification
Certified Nursing Assistant
- CNA - Certified Nursing Assistant
Languages
Creole
Native or Bilingual
Timeline
Patient Care Technician
Ivy Hill Rehabilitation
11.2024 - 06.2025
DIRECT SUPPORT PROFESSIONAL
Resource Pro
04.2024 - 07.2024
MEDICAL ASSISTANT
Aveanna Heathcare
12.2022 - 06.2023
HOME HEALTH AIDE
Honest Hands Home Care
05.2022 - 09.2022
CUSTOMER SERVICE REPRESENTATIVE
Wawa
06.2021 - 10.2021
High School Diploma - undefined
John Bartram Highschool