Moriah Whitmore
Albuquerque,NM
Overview
9
9
years of professional experience
Work History
Federal Assistance Analyst
State of New Mexico Department of Finance
06.2021 - Current
- Confirm clients’ eligibility under the program’s policy and procedure
- Provide professional and courteous customer service to all constituents
- Review electronic applications submitted by renters and homeowners for rent and/or utility assistance
- Approve or deny applications based on eligibility and documentation provided
- Performed audits of previous awards and drafted and/or approved notices of repayment based on findings of fraud or misuse of rental assistance funds.
- Prepared and labeled outgoing mail for efficient distribution. Updated spreadsheets and databases to track notices of nonpayment.
- Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
Special Projects Coordinator 1
State of New Mexico Department of Finance
03.2021 - 06.2021
- Review applications to determine eligibility for rent and utility assistance
- Provide professional and courteous customer service to all constituents
- Prepare application and checklist for final approval by manager
- Contact vendors to determine participation/non-participation in the program
- Assist constituents in successful application completion
Take-Out/Bookkeeping/Etc
BJ’s Restaurant and Brewhouse
01.2019 - 03.2021
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Streamlined payment processes by efficiently handling cash transactions and operating POS systems accurately.
- Earned Take-Out Team Member of the Year
- Trained new employees on duties related to take-out
- Maintained an accurate count of the safe.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Store Representative/Cashier
Menchie’s Frozen Yogurt
01.2017 - 03.2019
- Assist customers with any inquiries
- Efficiently process payments and responsible for a balanced cash drawer at beginning and end of shifts
- Clean all work areas, equipment, and dishes while ensuring they follow proper State health standards
Office Assistant
Sanchez Films Production Company
03.2016 - 06.2017
- Organization of files and paperwork
- Preparation for accountant by entering expenses into spreadsheets
- Assistant to Prop Master - worked to establish scenes for storylines
Education
Associate degrees - Applied Science, Liberal Arts, General Studies Certificate
Central New Mexico Community College
Albuquerque, NM12.2018
High School Diploma -
Santa Fe High School
Santa Fe, NM05.2014
Skills
- Attention to detail
- Dedicated/Eager to learn
- Data processing
- Team collaboration
Timeline
Federal Assistance Analyst
State of New Mexico Department of Finance
06.2021 - Current
Special Projects Coordinator 1
State of New Mexico Department of Finance
03.2021 - 06.2021
Take-Out/Bookkeeping/Etc
BJ’s Restaurant and Brewhouse
01.2019 - 03.2021
Store Representative/Cashier
Menchie’s Frozen Yogurt
01.2017 - 03.2019
Office Assistant
Sanchez Films Production Company
03.2016 - 06.2017
High School Diploma -
Santa Fe High School
Associate degrees - Applied Science, Liberal Arts, General Studies Certificate
Central New Mexico Community College