Moriah Zak
Tacoma
Summary
Motivated professional skilled in fostering positive customer experiences through effective multitasking and time management. Demonstrated adaptability and strong work ethic while mastering new skills independently. Committed to delivering exceptional service and overcoming challenges.
Overview
12
12
years of professional experience
Work History
Operations NCOIC
Air Force
Joint Base Lewis MCChord Air Force Base
09.2025 - Current
- Managed daily operations to ensure mission readiness and compliance with Air Force standards.
- Coordinated logistics for deployment, ensuring efficient resource allocation and troop support.
- Implemented process improvements that enhanced workflow efficiency within operational teams.
- Oversaw training programs for junior personnel, fostering skill development and operational excellence.
- Reduced errors by conducting regular audits and implementing corrective actions in a timely manner.
- Maintained accurate records of equipment inventories to support resource allocation and planning.
- Guided personnel through professional development opportunities by mentoring them during their career progression journey.
- Evaluated and refined processes while training multiple units to guarantee adherence to compliance requirements.
NCO Technician
United States Air Force
Joint Base Lewis McCord , WA
01.2024 - 09.2025
- Coordinated onboarding processes for new employees, enhancing their integration through orientation sessions and streamlined paperwork completion.
- Maintained employee attendance records, vacation requests, sick leave balances, and other time-off related matters.
- Addressed personnel issues promptly by advising and referring cases to relevant departments and management, ensuring effective resolution.
- Guided managers in implementing disciplinary measures and ensuring compliance with legal standards.
- Establish, maintain, and update employee files using human resources management system software.
- Interpret and provide guidance, explaining human resources policies, procedures, and regulations, ensuring compliance with applicable laws.
- Maintain and track organizational charts, employee handbooks, and performance evaluation forms.
- Managed relationships with sponsors, speakers, vendors and other key stakeholders involved in the events planning process.
- Directed and supervised a team in daily operations, facilitating weekly meetings to align on tasks and deadlines.
HR Manager
Air Force
Fairchild Air Force Base, WA
08.2021 - 01.2024
- Developed and implemented HR policies aligned with organizational goals.
- Oversaw 23 diverse programs, ensuring alignment with organizational goals.
- Oversaw administrative operations to streamline workflow and support organizational efficiency.
- Managed logistics and executed organizational events to enhance team engagement.
- Administered leave requests and travel logistics to support staff transitions.
- Coordinated calendar activities to ensure efficient scheduling and prioritization of tasks.
- Clarified and communicated existing policies and procedures to leadership, ensuring alignment with organizational standards.
HR Technician
Air Force
Eglin Air Force Base FL
06.2014 - 08.2021
- Processed employee onboarding documentation to ensure compliance with Air Force regulations and policies, facilitating smooth integration of new hires.
- Managed personnel records using automated HR systems, maintaining accuracy and confidentiality.
- Maintained personnel records and statistical data, ensuring accuracy and compliance with applicable regulations to support HR operations.
- Served as resource for employees on company policies and benefits information, fostering transparency and trust within the organization.
- Assisted HR manager with annual performance review process, ensuring timely completion of evaluations and goal setting.
- Enhanced employee satisfaction by implementing efficient HR processes and addressing concerns promptly.
Education
Associate of Arts - Human Resources Management
University of Maryland - University College
Hyattsville, MD11-2020
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Hyattsville, MD12-2026
High School Diploma -
Newark Memorial Highschool
Newark, CA06-2014
Skills
- Program management
- Data Analysis
- Process Improvement
- Employee management
- Recordkeeping
- Time management
- Customer Service
- Client engagement
- Dependable and Responsible
- Self-Motivated
- Self-Directed
- Process Improvement
Timeline
Operations NCOIC
Air Force
09.2025 - Current
NCO Technician
United States Air Force
01.2024 - 09.2025
HR Manager
Air Force
08.2021 - 01.2024
HR Technician
Air Force
06.2014 - 08.2021
Associate of Arts - Human Resources Management
University of Maryland - University College
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
High School Diploma -
Newark Memorial Highschool