Morrell Mitchem
Little Rock,AR
Summary
Detail-oriented business graduate with experience in logistics, customer service, and direct support services. Strong skills in documentation, data entry, communication, and problem-solving. Earned an Associate of Science in Business Administration from the University of Arkansas–Pulaski Technical College. Seeking an entry-level position in business, human resources, administration, or operations.
Overview
8
8
years of professional experience
Work History
Waiver Service Provider
Easter Seals Arkansas
Little Rock, AR
01.2021 - Current
- Facilitated communication between clients and service providers to ensure needs are met.
- Developed individualized care plans in collaboration with families and support teams.
- Coordinated resources and services to enhance client accessibility and engagement.
- Monitored client progress and adjusted services as necessary to optimize outcomes.
- Complete daily documentation and maintain accurate records
- Assist with routines, hygiene, and individualized care plans
Direct Support Professional
Above and Beyond Care (ABC)
Bryant, AR
08.2020 - 05.2023
- Assisted individuals with daily living skills to promote independence and enhance quality of life.
- Implemented individualized care plans to address specific needs and preferences of clients.
- Monitored client progress and reported observations to ensure optimal support services.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Completed daily documentation, reports, and required paperwork
FedEx Package Handler
FedEx:Ground
Alexander, AR
08.2020 - 01.2021
- Operated material handling equipment to ensure efficient package movement.
- Loaded and unloaded packages, verifying accuracy of shipments against documentation.
- Maintained cleanliness and organization in work area to promote safety standards.
- Assisted in training new team members on safety protocols and operational procedures.
- Collaborated with team members to meet daily goals
Courtesy Clerk
Edwards Food Giant
North Little Rock, AR
04.2020 - 08.2020
- Assisted customers with inquiries and provided exceptional service to enhance shopping experience.
- Stocked shelves efficiently, ensuring product availability and organization for optimal customer access.
- Maintained cleanliness of store environment, promoting hygiene standards and appealing presentation.
- Processed customer transactions accurately at checkout, managing cash handling and payment systems.
Fry Cook
Wingstop
North Little Rock, AR
04.2018 - 04.2020
- Operated fryers and grills to prepare menu items efficiently.
- Maintained high standards of food safety and sanitation practices.
- Trained new staff on cooking techniques and operational procedures.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Great communication skills with customers and coworkers
Education
Associate of Science - Business Administration
University of Arkansas – Pulaski Technical College
North Little Rock, AR05-2026
Skills
- Customer service
- Communication (verbal & written)
- Teamwork
- Time management
- Problem solving
- Organization & multitasking
- Adaptability
- Leadership & reliability
- Conflict resolution
- Data entry & record keeping
- Daily documentation & reporting
- Microsoft Word & basic Excel
- Inventory handling & logistics
- Professionalism & workplace ethics
- Patience and ability to remain calm in high-stress situations
Timeline
Waiver Service Provider
Easter Seals Arkansas
01.2021 - Current
Direct Support Professional
Above and Beyond Care (ABC)
08.2020 - 05.2023
FedEx Package Handler
FedEx:Ground
08.2020 - 01.2021
Courtesy Clerk
Edwards Food Giant
04.2020 - 08.2020
Fry Cook
Wingstop
04.2018 - 04.2020
Associate of Science - Business Administration
University of Arkansas – Pulaski Technical College