Morris Bacon
US Army Retired/USPS Retired
Seattle,Hawaii
Summary
Thorough Enumerator with 1.5 years of experience in data collection during all phases of PES operations for the 2020 Census. Extensive knowledge of PES Operations with commitment to accuracy and efficiency. Successful at covering urban, rural, and tribal areas daily without compromising professionalism.
Data-oriented Enumerator with extensive knowledge of PES operations and collection. Adept at modern mapping with success at double checking accuracy and data-entry. Dedicated to efficiency with talent for critical thinking. Dedicated to accuracy and detail-oriented efficiency. Successful at surveying extensive areas and personally following up with interviewees. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational goals. Organized and detailed to manage multiple, concurrent tasks. Proven to build trust and rapport with participants.
Overview
69
69
years of professional experience
6
6
years of post-secondary education
Work History
Enumerator
US Census 2020
Seattle, United States
01.2020 - 08.2021
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Assisted people in filling out surveys with complete and accurate information.
- Contacted interviewees to rectify survey issues and ask follow-up questions.
- Maintained records of houses visited, surveys completed and money spent.
- Requested participation in brief exit interviews to obtain feedback for use in development of procedural improvements.
- Double checked information on survey forms.
- Addressed non-responsive initial interviewees by conducting follow-up calls or in-person visits to promote census importance and rights of participation.
- Walked door to door and collected demographic information.
- Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
- Drafted thorough and accurate reports, case summaries and work records.
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than [Number] community households per day.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Explained questions in better detail for interviewees to allow truthful answers.
- Conducted interviews with participants to assess eligibility.
- Coded data from participant interviews.
- Properly completed surveys by performing [Task] before ending each call.
Brigade Command Sergeant Major
US Army Reserve
Ft Lewis, WA
01.2007 - 07.2011
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Conducted and oversaw interrogations, briefings and debriefings.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Handled administrative requirements, maintained records and submitted operational reports.
- Prepared and delivered investigative reports and briefings.
- Integrated intelligence activities into other military operations, plans and programs.
- Supervised work of contracted employees to keep on task for timely completion.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Carried out day-day-day duties accurately and efficiently.
Carrier Technican
USPS, United States Postal Service
Seattle, WA
09.1978 - 07.2007
- Operated vehicles and equipment to transport packages and mail pieces.
- Planned and cased mail in sequence of delivery for designated route.
- Distributed mail on foot to residences and businesses, delivering to approximately 350 customers per shift.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Explained mail regulations, policies or procedures to postal customers.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Helped customers by carrying oversized parcels inside residences.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Participated in team-building activities to enhance working relationships.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Developed team communications and information for meetings.
Battalion Command Sergeant Major
US Army Reserve
Ft Bliss, TX
02.2003 - 01.2007
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Integrated intelligence activities into other military operations, plans and programs.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Prepared and delivered investigative reports and briefings.
- Handled administrative requirements, maintained records and submitted operational reports.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Managed on-site evaluations, internal audits and customer surveys.
- Led projects and analyzed data to identify opportunities for improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used coordination and planning skills to achieve results according to schedule.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Drove operational improvements which resulted in savings and improved profit margins.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Battalion Command Sergeant Major
US Army Reserve
Ft Lewis, WA
10.1997 - 01.2003
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Handled administrative requirements, maintained records and submitted operational reports.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Managed on-site evaluations, internal audits and customer surveys.
- Led projects and analyzed data to identify opportunities for improvement.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Drove operational improvements which resulted in savings and improved profit margins.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Military Intelligence Analyst
US Army Reserve
Various Locations, WA
01.1978 - 10.1997
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Worked weekends and long hours in deployed locations to complete various taskings.
- Managed weapon handling, delivery and shipping systems.
- Gave individual evaluations based on fitness and combat readiness.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Rated job performance for 10 or more subordinates providing timely and effective feedback.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in conflict resolution among subordinates, equals and superiors.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Attended required training sessions and seminars.
- Maintained required level of proficiency in use of firearms.
- Assigned lower-level custody staff to best suited posts.
Military Intelligence Analyst
US Army
Various Conus Locations And Japan, Varoius
03.1973 - 01.1978
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Worked weekends and long hours in deployed locations to complete various taskings.
- Managed weapon handling, delivery and shipping systems.
- Gave individual evaluations based on fitness and combat readiness.
- Advised SR NCOs on operations, intelligence and risk assessments in daily briefings.
- Dealt with inter-company conflicts to remove obstacles to troop readiness.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Upheld Army dress and appearance regulations for professional appearance.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Attended required training sessions and seminars.
- Maintained required level of proficiency in use of firearms.
- Assigned lower-level custody staff to best suited posts.
Education
MBA - Business Administration And Management
City University of Seattle
Seattle, WA 01.1981 - 01.1983
Bachelor of Arts - History
University of Washington
Seattle, WA 09.1969 - 06.1973
Skills
Route planning
Telephone etiquette
Coding participant data
Data verification
Participant screening
Diagnostic interviewing
Inbound and outbound calls
Recordkeeping
Client Engagement
Timeline
Enumerator
US Census 2020
01.2020 - 08.2021
Brigade Command Sergeant Major
US Army Reserve
01.2007 - 07.2011
Battalion Command Sergeant Major
US Army Reserve
02.2003 - 01.2007
Battalion Command Sergeant Major
US Army Reserve
10.1997 - 01.2003
MBA - Business Administration And Management
City University of Seattle
01.1981 - 01.1983
Carrier Technican
USPS, United States Postal Service
09.1978 - 07.2007
Military Intelligence Analyst
US Army Reserve
01.1978 - 10.1997
Military Intelligence Analyst
US Army
03.1973 - 01.1978
Bachelor of Arts - History
University of Washington
09.1969 - 06.1973