Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morris Banks

New Castle,DE

Summary

Dynamic Field Engineer with Unisys, adept at diagnosing technical issues and implementing solutions that enhance operational efficiency. Proven expertise in equipment installation and emergency response, coupled with exceptional customer service skills. Successfully trained technicians on safety compliance, fostering a culture of safety and reliability in diverse environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Field Engineer

Unisys
Bluebell, PA
02.2013 - Current
  • Diagnosed technical issues and implemented effective solutions in diverse field environments.
  • Assisted with equipment installation and troubleshooting, ensuring operational efficiency.
  • Trained new technicians on safety protocols to enhance workplace compliance.
  • Engaged in safety training sessions to understand protocols and procedures thoroughly.
  • Provided exceptional customer service during on-site visits to foster client relationships.
  • Communicated regularly with management about progress on assigned projects.
  • Responded swiftly to emergency situations requiring immediate attention.

Education

High School Diploma -

Bernie L Edmonston
East Orange, NJ
06-2003

Skills

  • Equipment installation
  • Troubleshooting techniques
  • Technical diagnostics
  • Emergency response
  • Safety compliance
  • Customer service

Certification

  • Fully Dell certified in desktops and laptops Hardware
  • Fully Dell Certified in Servers and Storage Hardware
  • Fully Dell Certified in Dell EMC high end storage

Timeline

Field Engineer

Unisys
02.2013 - Current

High School Diploma -

Bernie L Edmonston

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