Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Morris Mai

Morris Mai

Gibsonton,FL

Summary

Proven team player with experience at McDonald's, adept in complaint resolution and maintaining high cleanliness standards. Enhanced customer satisfaction through efficient quality assurance and relationship building. Skilled in cash handling and computer use, consistently seeking productivity improvements without sacrificing quality.

Overview

6
6
years of professional experience

Work History

Team Member

McDonald's
11.2022 - Current
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Copper Canyon Cafe

Dishwasher,prep,linecook
01.2019 - 09.2022
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

High School Diploma -

Highland HIgh School
4700 Coal Ave SE, Albuquerque, NM 87108
05-2021

Skills

  • Cleaning
  • Complaint resolution
  • Quality assurance
  • Relationship building
  • Cash handling
  • Computer skills

Languages

English
Professional Working
Vietnamese
Limited Working

Timeline

Team Member

McDonald's
11.2022 - Current

Copper Canyon Cafe

Dishwasher,prep,linecook
01.2019 - 09.2022

High School Diploma -

Highland HIgh School

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Morris Mai