Reliable and upbeat person who is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and management. Dedicated and dependable relationship-builder with excellent organizational strengths and superior communication skills.
Overview
3
3
years of professional experience
Work History
GSPN Student Intern
GSPN
Atlanta, GA
09.2023 - Current
Explored new technologies and approaches to streamline processes.
Paid attention to detail while completing assignments.
Established and adhered to detailed production schedules for over 3 projects.
Developed and implemented innovative camera techniques, angles and setting to capture footage.
Set up and operated remote cameras for live video feeds.
Adjusted focus, zoom and aperture to obtain desired shot effects.
Worked with directors to capture desired shots.
Gained valuable insights into the production process by actively participating in meetings, contributing ideas, and absorbing knowledge from experienced professionals.
SixFlags Retail Team Member/Lead
Six Flags Over GA
275 Riverside Pkwy, Austell, GA 30168
06.2021 - 11.2022
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Conducted regular reviews of operations and identified areas for improvement.
Addressed and resolved customer complaints in polite and professional manner.
Operated register to process payments and collect cash payment for order totals.
Developed strong cooperative relationships with coworkers and managers.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Increased sales and customer satisfaction through personalized servicing.
Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Enhanced team productivity by assisting in training new hires on store policies, procedures, and best practices.