Summary
Overview
Work History
Education
Skills
Rugby Captain for 3 Years
Timeline
Generic

Moses Mercado

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level marketing position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Heaven's Closet
08.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Managed various social media accounts by consistently advertising our products to keep customers updated.

Youth Outreach and Development

Arizona Diamondbacks
03.2023 - Current
  • Managed the Sandlot at Chase Field, determined specific needs prior to game time, and cultivated relationships amongst colleagues and fans.
  • Developed and maintained relationships with community organizations and agencies.
  • Maximized advertising efforts by promoting upcoming events and youth camps.

Guest Experience Specialist

Arizona Cardinals
08.2022 - 02.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in a prompt and generous manner.
  • Worked during Super Bowl LVII and the Owner's Ball

Sales Associate

Nordstrom
05.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Brand Manager

Elegant Violence
04.2021 - 07.2022
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
  • Conducted regular inspections and audits to check quality and verify inventory levels.

Embroidery Operator

The Personal Ewe
02.2021 - 02.2022
  • Operated computerized embroidery machine to complete work to order specification.
  • Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.
  • Determined size and thread requirement to load machine bobbins.

Education

B.S. Business Management/Minor in Marketing -

Grand Canyon University
04.2023

HS Diploma -

St. Augustine High School
05.2019

Skills

  • Customer Service
  • Digital Marketing Certification (January 2023)
  • Leadership
  • Google Analytics Certification (April 2023 - April 2023)
  • Retail
  • Organization
  • Communication
  • Retail Sales
  • Corrective Actions

Rugby Captain for 3 Years

1 of 3 Captains leading in various functions including practice, games, travel and areas of improvement for specific situations and/or players. 

Timeline

Retail Sales Associate

Heaven's Closet
08.2023 - Current

Youth Outreach and Development

Arizona Diamondbacks
03.2023 - Current

Guest Experience Specialist

Arizona Cardinals
08.2022 - 02.2023

Sales Associate

Nordstrom
05.2022 - 11.2022

Brand Manager

Elegant Violence
04.2021 - 07.2022

Embroidery Operator

The Personal Ewe
02.2021 - 02.2022

B.S. Business Management/Minor in Marketing -

Grand Canyon University

HS Diploma -

St. Augustine High School
Moses Mercado