Sam Ogah
Commerce City,CO
Summary
Solution-focused IT project manager with 4+ years of experience in leading large-scale technology
projects from design through to implementation. Instrumental in dissecting complex problems,
devising iterative processes, and leading end-to-end change management and the application of
agility.
Authorized to work in the US for any employer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Account Manager
Zoe Innovation Cloud Technology
08.2020 - Current
- Communicating with clients to ensure that all of their needs are understood and addressed
- Building strong client relationships to maintain old business and acquire new customers
- Collaborating with various internal departments to ensure that they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client’s desires
- Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
IT Project/Scrum Coordinator
Best Music Entertainment
07.2016 - 08.2020
- Setting project goals and coming up with plans to meet those goals
- Maintaining project timeframes, budgeting estimates and status reports
- Managing resources for projects, such as computer equipment and employees
- Coordinating project team members and developing schedules and individual responsibilities
- Implementing IT strategies that deliver projects on schedule and within budget
- Using project management tools to track project performance and schedule adherence
- Conducting risk assessments for projects
- Organizing meetings to discuss project goals and progress
Education
Bachelor's - Information Technology
Colorado Technical University
Certification
Certified ScrumMaster (CSM)
Present
Project Management Professional (PMP)
Present
Timeline
Client Account Manager
Zoe Innovation Cloud Technology
08.2020 - Current
IT Project/Scrum Coordinator
Best Music Entertainment
07.2016 - 08.2020
Bachelor's - Information Technology
Colorado Technical University
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