Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
Facilitated regular team meetings to discuss challenges, successes and strategies.
SOMOS Sales/Bundle Representative
Geico
03.2021 - Current
Part of the SOMOS Sales team that focuses on providing an excellent customer experience by utilizing product knowledge and personalized recommendations that lead to increased sales revenue.
Utilized and shared unique selling tactics to demonstrate the benefit of soft skills, and tone of voice with our customers, in order to meet target sales goals with my team.
Sales/Customer Service
Frontier Communications
01.2016 - 01.2020
Gained sales experience by advertising promotions, explaining company policies, closing sales and adapting to any customer need.
I was able to lead a top performing sales team of 15 agents with their soft skills and sales techniques, and we were able to increase the sales goals by 15%
3 years of floor sales experience.
Education
Associate Degree - Computer Science and Engineering
ITT TECH
Irving, TX
Skills
Teamwork and collaboration
Multitasking
Organizational skills
Problem-solving
Languages
English
Spanish
Timeline
Sales LDP
GEICO
02.2025 - Current
SOMOS Sales/Bundle Representative
Geico
03.2021 - Current
Sales/Customer Service
Frontier Communications
01.2016 - 01.2020
Associate Degree - Computer Science and Engineering