Moses Levi R. Sterling
Summary
Detail-oriented Tire Technician and Security Officer experienced in customer relations, conflict management, and maintaining safety within diverse environments. Achieved effective vehicle component service and emergency response through strong problem-solving skills and calm demeanor in high-pressure situations. Focused on contributing to operational efficiency and safety in future roles.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Tire Technician
Michelin
San Francisco
10.2020 - 02.2025
- Executed tire installations, rotations, and repairs for numerous vehicles daily, enhancing customer satisfaction with timely service
- Mounted and balanced tires on a variety of vehicles in a timely manner to enhance driving stability.
- Utilized specialized tools and equipment to ensure accurate balancing and alignment of tires
- Inspected tires for wear, damage, or punctures, providing customers with tailored recommendations to ensure safety and performance
- Conducted thorough inspections of tires for damage, wear, and proper inflation levels to ensure vehicle safety.
- Managed inventory of tires and related supplies, ensuring consistent availability to meet customer demand and minimize service delays
- Followed safety protocols at all times to prevent accidents or injuries during tire services
Plant Security
San Francisco Campus for Jewish Living
San Francisco
03.2017 - 10.2020
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action.
- Inspected vehicles, bags, and personal belongings to prevent unauthorized items from entering premises
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Coordinated with law enforcement agencies during investigations or incidents, ensuring effective response and resolution
- Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
- Identified security vulnerabilities within premises and recommended preventive measures to enhance safety
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Sales Associate
Travel Traders Hotel Retail
San Francisco
06.2010 - 08.2017
- Focus on selling products and providing services to customer support.
- Greeted customers, answered questions, and assisted with product selection to enhance shopping experience.
- Promoted products and provided excellent service to ensure customer satisfaction.
- Focus on selling products and providing services to customers support.
- Maintaining displays, restocking shelves, and ensuring a clean and organized store environment
- Managed inventory levels and restocked merchandise.
Education
Associate of Science - Hotel Restaurant Management
University of Cebu
Cebu City, Cebu 10.2006 - 10.2009
East Visayan Academy
Cebu City, CebuSkills
- Surveillance
- Tire repair
- Tire maintenance
- Quality assurance
- Safety procedures
- Equipment checks
- Loss prevention
- Surveillance
- Performance tracking
- Customer service
- Client communication
- Team collaboration
- Client communication
- Entrance control
Certification
- Guard Card
- Driver's License
Timeline
Tire Technician
Michelin
10.2020 - 02.2025
Plant Security
San Francisco Campus for Jewish Living
03.2017 - 10.2020
Sales Associate
Travel Traders Hotel Retail
06.2010 - 08.2017
Associate of Science - Hotel Restaurant Management
University of Cebu
10.2006 - 10.2009
East Visayan Academy