Moshe Yosef Friedlander
Monroe,NY
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Very good customer service, expertise in fitting garments,
i have a lot experience in the tailoring industry,
Overview
11
11
years of professional experience
Work History
Warehouse and Production Manager
G&G Quality Clothing
07.2019 - Current
- For the past 6 years, I have been working as the warehouse and production manager. The job includes managing many employees in various different aspects like altering garments and upkeep of equipment. Also I am in charge of receiving and successfully shipping out altered garments.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
Store Manager
G&G Quality Clothing
10.2016 - 07.2019
- In October of 2016, my job was upgraded to managing the store, creating a calm atmosphere for the employees and customers alike.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Retail Salesperson
G&G Quality Clothing
12.2013 - 10.2016
- I started off in G&G Quality Clothing on December 2013, as a salesperson, happily servicing customers and putting the final fitting touches on suits.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Greeted customers and helped with product questions, selections, and purchases.
- Resolved customer issues promptly, professionally, and diplomatically to maintain positive brand reputation.
- Helped customers complete purchases, locate items, and join reward programs.
Skills
- Operations Management
- Customer service
- Team leadership
- Time management
- Project management
Business Development
- Hiring and training
- Operations management
- Customer relationship management (CRM)
- Inventory management
- Decision-making
Timeline
Warehouse and Production Manager
G&G Quality Clothing
07.2019 - Current
Store Manager
G&G Quality Clothing
10.2016 - 07.2019
Retail Salesperson
G&G Quality Clothing
12.2013 - 10.2016
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