Motasem Kassim
Cleveland,TX
Summary
Seasoned Security and Maintenance Officer with a proven track record at Global Security & Investigative and Maids On Demand. Excelled in personnel screening and optimizing performance, enhancing safety, and reducing costs by 20%. Skilled in electronic surveillance and fostering professional relationships, I consistently ensured the integrity and security of premises.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
Global Security & Investigative
Houston, TX
03.2024 - Current
- Maintained accurate logs of all security related activities.
- Monitored CCTV systems to ensure safety and security of premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Provided escorts for visitors as needed throughout the facility.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Enforced access control measures in accordance with established procedures.
- Confirmed visitor identification prior to granting entry into the building.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Reported safety hazards for remediation response.
- Monitored surveillance cameras and responded to suspicious activity.
- Documented security-related situations and submitted in-depth reports to superiors.
Maintenance Officer
Maids On Demand
Houston, TX
06.2009 - 02.2024
- Established and enforced clear safety policies to protect workers from injury.
- Ensured that all repairs were completed in a timely manner and within budget.
- Reported project progress, site problems and labor status to supervisors.
- Monitored employee work levels and optimized performance with strategic approaches.
- Inspected completed work to assess quality and identify skill gaps.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Inspected buildings regularly for signs of structural damage or pest infestations.
- Conducted regular inspections of building systems and equipment to identify maintenance needs.
Education
Associate of Applied Science - Business Administration And Management
University of Louisiana At Lafayette
Lafayette, LA07-1993
Skills
- Personnel screening
- Electronic surveillance
- Premises patrol
- Stationary surveillance
- Investigation documentation
- Visitor tracking
- Checkpoint management
Affiliations
hiking, gardening, reading, photography, exercising, swimming, journaling, and studying.
Languages
English
Full Professional
Spanish
Full Professional
Arabic
Full Professional
Portuguese
Professional
Hebrew
Limited
Certification
– Texas Department of Public Safety – Private Security Bureau
Level II Training Course- non-commissioned security officer, personal protection officer.
Accomplishments
Training includes: Laws and Regulations, Field Notes and Report Writing, Crime Scene, Cover and Concealment, Use of Force, Conflict Resolution, and Ethics.
Timeline
Security Officer
Global Security & Investigative
03.2024 - Current
Maintenance Officer
Maids On Demand
06.2009 - 02.2024
Associate of Applied Science - Business Administration And Management
University of Louisiana At Lafayette
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