Moumin Osman
New York,NY
Summary
Antecedent College student of Hudson Valley College & now I am a certified G Security Guard Licensed Holder & FireGuard F-01 & F-02 Licensed holder. OSHA 30 Certified, CPR & AED Certified. I been working in the Concierge|Security field for the past 5 years & is looking forward for career advancement phone # 347 213-9822 email Mouminosman100@gmail.com Thank-you have a great one! Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Security Concierge
Infinity Protection Services
New York, NY
04.2024 - Current
- Supervise and coordinate day-to-day activities of on-site security personnel.
- Ensure adherence to all safety and security protocols, policies, and procedures.
- Conduct regular inspections of the property to identify and address potential security risks.
- Respond promptly to security incidents, emergencies, or disturbances and document all events thoroughly.
- Oversee access control procedures for residents, guests, vendors, and contractors.
- Monitor surveillance systems and report irregularities.
- Coordinate guest access, deliveries, and service requests.
- Handle customer complaints or issues in a calm, effective manner and escalate when necessary.
Head Security Guard|Concierge
Hilton Garden Inn Hotel
New York, NY
02.2022 - 04.2024
- Ensuring guest safety, protecting property, and responding to incidents while also serving as the hospitable face of the hotel, conducting patrols, and monitoring while greeting customers & guest in a very respectful & positive way.
- Possessing strong communication and observation skills, clear thinking, multitasking abilities, and strategic response readiness
- Handling customers packages that been sent to them from amazon, usps or fedex
Concierge|Security
Monarch Highrise Apartments
Albany, NY
11.2018 - 02.2022
- Greeting residents with a positive & respectful manner
- Organizing packages for residents to pickup
- Answering phone calls, communicating with residents
- Communicating with staff in the Building
- Patrol lobby areas for any suspicious activities
- Keeping a positive environment
Education
College studies - Social Sciences
Hudson Valley College
Troy, NY01.2023
High School - undefined
Albany High School
06.2014
Skills
- Positive
- Work ethic
- Instant Learner
- Excellent communicator
- Respect
- Conflict resolution
- QuickBooks
- Self Sufficient
- Curriculum Development
- Attention to detail
- Observant
- Dependability
- Microsoft Excel
- Problem solving abilities
- CPR trained
- Respectful
- Microsoft Word
- Conflict Management
- Technical proficiency skills
- Alertness
- Microsoft Outlook
- Well Organized
- Customer service
- Patience
- Research
- Integrity
- Manage access control
- Excellent communication skills
- Energetic
- Answering guest inquiries
- Cleanliness
- Microsoft Office
- Crisis Intervention
- Physical fitness
- Emergency Response
- Comprehension skills
Certification
- Driver's License
- F-02 Licensed Holder
- February 2025 to August 2028
- SIA
- Class G Security
- Fire Guard F-01 Licensed Holder
- CPR Certification
- Lifeguard Training
- Certified Fitness Instructor
- Certified Personal Trainer
- First Aid Certification
- AED Certification
Timeline
Lead Security Concierge
Infinity Protection Services
04.2024 - Current
Head Security Guard|Concierge
Hilton Garden Inn Hotel
02.2022 - 04.2024
Concierge|Security
Monarch Highrise Apartments
11.2018 - 02.2022
College studies - Social Sciences
Hudson Valley College
High School - undefined
Albany High School