Mounira Nkouengam
Chicago,IL
Summary
Dedicated and adaptable professional with a diverse background in education, customer service, and healthcare. Proven track record as a teacher assistant at Olive-Harvey college, providing academic support and fostering a conducive learning environment. Experienced passenger assistant at O'Hare international airport, skilled in delivering exceptional customer service and ensuring passenger satisfaction. Currently working as a rehab aide at Athletico Physical Therapy, adapt at assisting in rehabilitation therapies and supporting patients through their recovery process. Strong interpersonal skills, a commitment to helping others, and a demonstrated ability to adapt and excel in various roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rehab Aide
Athletico Physical Therapy
06.2021 - Current
- Assist therapists with patient care, demonstrating strong work ethic, punctuality, and desire to learn and improve daily.
- Support rehabilitation processes, ensuring timely and efficient patient care, contributing to improved patient recovery times.
- Work closely with therapists and patients, fostering team environment and ensuring seamless rehabilitation sessions.
- Maintain accurate records and assist with patient exercises, ensuring meticulous attention to detail and adherence to protocols.
- Assist patients with exercises, providing emotional support and encouragement to boost their rehabilitation outcomes.
Passenger Assistant
Chicago O'Hare Airport (ORD)
11.2019 - 04.2020
- Improved passenger satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Enhanced safety for passengers with disabilities by ensuring proper use of equipment and adherence to guidelines.
- Assisted travelers in navigating airport terminals, efficiently escorting them to gates, baggage claims, and ground transportation.
- Ensured timely departures and arrivals by coordinating with flight crew members and promptly preparing cabin areas for boarding.
Teacher Assistant
Olive Harvey
10.2017 - 07.2019
- Assisted in organizing educational materials and managing classroom logistics, ensuring a seamless and effective learning experience.
- Supported lead teachers in creating lesson plans and activities, contributing to a cohesive and engaging classroom environment.
- Managed classroom supplies and resources, ensuring materials were readily available and organized for optimal teaching efficiency.
Education
Doctor of Occupational Therapy - Occupational Therapy
Rush University
Chicago, IL04.2026
Bachelor of Science - Rehabilitation Science
University of Illinois At Chicago
Chicago, IL05.2021
Associate of Science - Associate of Science
City College of Chicago-Olive Harvey
Chicago 07.2019
Skills
- Adaptability
- Attention to Detail
- Organization
- Patient Care
- Motivation and Enthusiasm
- HIPAA Compliance
- Decision-Making
- Therapeutic exercises
- Teamwork and Collaboration
Certification
- CPR Training - 09/01/202-09/2024
- CITI Program Training - 01/21/2024-01/21/2027
- Youth Mental Health First Aide USA Training - 2024-2027
- Personal Protective Equipment(PPE) Training - 09/21/2022
Languages
French
Native or Bilingual
Bamoun
Native or Bilingual
Timeline
Rehab Aide
Athletico Physical Therapy
06.2021 - Current
Passenger Assistant
Chicago O'Hare Airport (ORD)
11.2019 - 04.2020
Teacher Assistant
Olive Harvey
10.2017 - 07.2019
Doctor of Occupational Therapy - Occupational Therapy
Rush University
Bachelor of Science - Rehabilitation Science
University of Illinois At Chicago
Associate of Science - Associate of Science
City College of Chicago-Olive Harvey