Ramsaye Wakinekona
Waianae
Summary
Adaptable and detail-oriented individual with hands-on experience in rehabilitation support and customer service. Proven ability to enhance patient care and resolve inquiries effectively while collaborating with team members to ensure operational excellence.
Overview
5
5
years of professional experience
Work History
Rehab Aide
Straub Medical Center
Honolulu, HI
01.2026 - Current
- Prepared for sessions by setting up patient treatment areas and equipment.
- Checked physical therapy supplies, assisting with ordering and restocking.
Reservationist
Mauka Warriors Luau
Kapolei, HI
02.2025 - Current
- Managed customer inquiries and reservations using reservation management software.
- Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
- Handled challenging situations or dissatisfied customers professionally, resolving issues and retaining business when possible.
- Processed payments and handled financial transactions accurately and efficiently.
Operational Support Specialist
Moon Physical Therapy
Mililani , HI
07.2024 - 01.2026
- Maintained clean and organized treatment areas and equipment.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
Internship Student
Coker University, Sports Medicine and AT
Hartsville, SC
01.2024 - 04.2024
- Maintained and cleaned treatment room equipment.
- Assisted in athletic training services including taping, E-STIM, cupping, scrapping etc..
- Completed day-to-day duties accurately and efficiently.
Athletic Department Assistant
Western Wyoming Community College
Rock Springs, WY
01.2021 - 05.2022
- Oversaw locker room maintenance activities such as cleaning lockers after games or practices.
- Managed inventory and supplies to ensure materials were available when needed.
Server
The beach house by 604
Waianae, HI
06.2021 - 07.2021
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Bachelor of Arts - Physical Education And Sport Studies
Coker Univeristy
Hartsville, SC05-2024
Associate of Science - Multidisciplinary Studies
Western Wyoming Community College
Rock Springs, WY05-2022
Skills
- Excellent communication
- Goal-Focused
- Attention to detail
- Effective Relationship Builder
- Teamwork and collaboration
- Adaptability
References
References available upon request.
Timeline
Rehab Aide
Straub Medical Center
01.2026 - Current
Reservationist
Mauka Warriors Luau
02.2025 - Current
Operational Support Specialist
Moon Physical Therapy
07.2024 - 01.2026
Internship Student
Coker University, Sports Medicine and AT
01.2024 - 04.2024
Server
The beach house by 604
06.2021 - 07.2021
Athletic Department Assistant
Western Wyoming Community College
01.2021 - 05.2022
Bachelor of Arts - Physical Education And Sport Studies
Coker Univeristy
Associate of Science - Multidisciplinary Studies
Western Wyoming Community College