Mousaab Benarab
Delivery Associate
Brooklyn,NY
Summary
Dynamic and results-oriented professional with extensive experience at Zahioh Logistics and UPS, adept in enhancing delivery and warehouse efficiency. Excelled in customer service, achieving increased repeat business through exceptional interaction. Skilled in inventory management and route optimization, with a strong foundation in Microsoft Office and teamwork. Demonstrates a proven track record in improving operational processes and fostering collaboration.
Developed strong organizational and time management skills in fast-paced delivery environment. Excel in planning efficient routes and ensuring timely deliveries. Seeking to transition into new field where these skills can be effectively utilized.
Positive and adaptable, equipped with foundational IT knowledge and technical skills. Familiar with programming languages and network fundamentals, excelling in troubleshooting and problem-solving. Dedicated to leveraging these abilities to drive efficient solutions and support IT operations.
Offering solid foundation in IT principles and readiness to learn and develop in tech-focused environment. Brings understanding of programming concepts and network basics, along with skills in troubleshooting and problem-solving. Ready to use and develop technical skills in programming and network management .
Overview
3
3
Languages
Work History
Delivery Associate
Zahioh Logistics
10.2024 - Current
- Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
- Delivered packages to customer doorsteps and business offices.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
- Enhanced delivery efficiency by optimizing route planning and time management.
- Completed on-time deliveries by choosing best and most efficient routes.
- Increased repeat business by providing exceptional customer service during each interaction.
Warehouse Worker
Ups
09.2024 - 10.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
Education
University, no degree - Computer Science
University of jijel
Jijel, algeria 09.2021 - 7 2023
High School Diploma - Process Engineering
Berighn Ammar Ibn Ali High School
Jijel, Algeria07.2021
Skills
Agriculture
Farming
Data Collection
Heavy lifting
Hardworker
Social media
Cleaning
Photography
Internet
Computer Science
Microsoft Word
Microsoft Excel
Microsoft Office
Stocking
Grocery store
Retail sales
Painting
Flooring installation
Building
Technology using and software understanding
Materials transport
Fluent in arabic
Delivery recordkeeping
Handheld scanning devices
Item tracking
Returns pickup
Package pickup and delivery
Payment collection
Safety-conscious
Order picking and processing
Point-of-Sale system
Computer savvy
Equipment operation
Customer Response
Staff education and training
Application support
Software diagnosis
Desktop support
Teamwork and Collaboration
Self-Motivated
Data Entry
Script Writing
Hardware installations
Safety practices
Device Installation
Troubleshooting systems
Problem-Solving
Excellent Communication
Utilization reporting
Logging
Shipment planning
Package labeling
Product promotions
Cash Handling
Staff Training
Timeline
Delivery Associate
Zahioh Logistics
10.2024 - Current
Warehouse Worker
Ups
09.2024 - 10.2024
University, no degree - Computer Science
University of jijel
09.2021 - 7 2023
High School Diploma - Process Engineering
Berighn Ammar Ibn Ali High School