Moussa Toure
Lawrenceville
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in IT position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Self Employed
MT MULTISERVICES LLC
02.2023 - Current
- Professional Services
- Logo Designer
- Website Design
- Content Creator
- E-commerce
- Digital Marketing
Uber Partner
Uber, Lyft
01.2023 - Current
Customer Service Associate, Dietary Aide/Prep Cook
St. Albans VA Medical Center
05.2018 - 05.2022
- Assisted Dietician with meal prep for over 150 daily meals, following strict sanitation and food handling guidelines
- Monitored dining rooms for seating availability as well as service.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Solved problems with products and services by providing customers with technical support.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Computer Technician
ISMO TECH SOLUTIONS
01.2015 - 01.2017
- Evaluate security vulnerabilities,developing mitigation strategies,and implanting remediation
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Analyze the creation of cybersecurity documentations, including security policies, procedure, and plans
- Knowledge of operating system and virtual machines
- Reference available upon request
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Trained customer employees and managers on machine use and maintenance.
Education
GED -
Sophiapole
2010
Skills
- Microsoft Word, Microsoft Excel, PowerPoint, Software, LINUX,Cloud Security, Coding, Blockchain Security, Artificial Intelligence,Risk Analysis, Information Security, Security AuditShare point
- CompTIA
- Access control
- Data Security
- Network Security
- Firewall Configuration
- Malware Identification
- Security Policies
- Professional Services
- Logo Designer
- Self Starter
- Self Evaluation
Languages
French
Native or Bilingual
English
Full Professional
Certification
- CompTIA Security+ (2023) Issuer: CompTIA.
- Complete Cybersecurity Courses (CC) ISC2 Issuer: Udemy
- Google ads Certification. Issuer: Google
- Software Engineering in progress Issuer: Coursera
- Marketing, Management and Humans Resources. IPM.
Timeline
Self Employed
MT MULTISERVICES LLC
02.2023 - Current
Uber Partner
Uber, Lyft
01.2023 - Current
Customer Service Associate, Dietary Aide/Prep Cook
St. Albans VA Medical Center
05.2018 - 05.2022
Computer Technician
ISMO TECH SOLUTIONS
01.2015 - 01.2017
GED -
Sophiapole
- CompTIA Security+ (2023) Issuer: CompTIA.
- Complete Cybersecurity Courses (CC) ISC2 Issuer: Udemy
- Google ads Certification. Issuer: Google
- Software Engineering in progress Issuer: Coursera
- Marketing, Management and Humans Resources. IPM.
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