Delivered customer service by responding to inquiries and resolving issues promptly.
Maintained cleanliness and organization of service lane and buses, ensuring compliance with health and safety standards.
Assisted in training new staff on operational procedures and best practices for efficiency.
Operated and maintained equipment, ensuring optimal performance during peak service hours.
Collaborated with team members to streamline workflows, enhancing overall service delivery effectiveness.
Maintained an organized workspace, ensuring easy access to necessary tools and supplies for efficient task completion.
Identified potential safety hazards through routine checks of supplies, equipment and environment.
Learned other teammates' work tasks to train as backup.
Recognized for outstanding performance as a Service Worker through various positive evaluations from supervisors.
Security Guard
All nation security services
Los Angeles, CA
04.2020 - 04.2022
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Circulate among visitors, patrons, or employees to preserve order and protect property.
Answer alarms and investigate disturbances.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Mover
Oz moving & storage
Los Angeles, CA
06.2018 - 01.2020
Led team in efficient packing and loading of household items to ensure safe transport.
Implemented inventory tracking system to streamline loading processes and reduce errors.
Managed customer relationships, addressing concerns and providing updates during moving process.