MARWA RESHID
Summary
Prior clinical assistant specializing in clinical compliance and regulatory adherence. Leveraging a Master of Science in Healthcare Management and extensive experience in direct patient engagement and triage, clinical documentation, regulatory compliance, and data analysis. Proven track record of maintaining 100% data accuracy in patient files and 98% compliance with regulatory standards. Adept at managing complex logistics for healthcare programs and ensuring strict adherence to HIPAA and clinical safety protocols. Seeking to utilize a strong foundation in Good Clinical Practice, Human Subject Research, and Institutional Review Board operations to contribute to the execution of ethical clinical trials and improved patient outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Healthcare Quality Management Analyst
CVS Health/Aetna
10.2023 - Current
- Leverage complex HEDIS data analysis to implement quality initiatives and inform physicians of their quality performance, increasing provider quality scores by 50%.
- Meticulously document quality management activities to ensure a 98% compliance rate with regulatory and accreditation requirements.
- Perform comprehensive medical record audits to verify that documentation complies with state and national standards.
Program Assistant
NJ Center for Nonprofits
03.2023 - 10.2023
- Managed logistics for multiple annual programs, coordinating 50+ speakers and 200+ attendees.
- Optimized a central database (CiviCRM) to track 5,000+ contacts, improving data retrieval efficiency by 25%.
Clinical Assistant
Princeton Brain, Spine and Sports Medicine
08.2022 - 03.2023
- Triaged patients and ensured accurate documentation of medical history and vitals prior to physician evaluation
- Verified documentation for 100+ patient files weekly, maintaining 100% data accuracy for medical coding and billing.
- Maintained strict HIPAA compliance, providing critical documentation for the defense of 3+ complex legal cases.
- Enforced clinical standards and sterile environment protocols, resulting in a 0% infection rate.
Capstone Intern
Once Upon A Preemie
09.2022 - 12.2022
- Executed outreach plans that increased healthcare provider participation in organization’s academy by 15%.
- Researched health disparities to enhance maternal resources for over 100 external partners and participants at annual conference.
Education
Master of Science - Healthcare Management
Thomas Edison State University
Trenton, NJBachelor of Science - Public Health
The College of New Jersey
Ewing, NJSkills
- Clinical Operations Support
- Regulatory Compliance
- Stakeholder Management
- Good Clinical Practice
- Human Subject Research
- Medical Terminology
- Communication
- Fast learner
- Ability to work independently
- Detail oriented
- Problem Solving
- Microsoft Suite
- SPSS
- R
Certification
Good Clinical Practice | National Institute on Drug Abuse
Human Subject Research | Citi Program | Credential ID: 63282406
LEADERSHIP & AWARDS
Public Health Alumni Leadership Award (2025): Recognized for mentoring students in career development and internships.
Bank of America Student Leader: Gained cross-functional expertise in development and finance; advocated for local issues with state representatives.
LANGUAGES
English, Fluent
Spanish, Advanced
Amharic, Novice
Timeline
Healthcare Quality Management Analyst
CVS Health/Aetna
10.2023 - Current
Program Assistant
NJ Center for Nonprofits
03.2023 - 10.2023
Capstone Intern
Once Upon A Preemie
09.2022 - 12.2022
Clinical Assistant
Princeton Brain, Spine and Sports Medicine
08.2022 - 03.2023
Master of Science - Healthcare Management
Thomas Edison State University
Bachelor of Science - Public Health
The College of New Jersey