Mr Christopher Hervey Jr
Saint Louis,MO
Summary
Dynamic and results-oriented professional with extensive experience in logistics and customer service, notably at Amazon. Excelled in high-pressure environments, significantly enhancing order accuracy and customer satisfaction. Skilled in data entry and teamwork, adept at improving operational efficiencies. Proven track record of reducing package handling issues, showcasing a commitment to excellence and continuous improvement.
Overview
9
9
years of professional experience
Work History
Order Processor
Schnucks Cold Storage
Saint Louis, MO
06.2023 - 09.2024
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Provided support to customer service representatives in resolving complex inquiries relating to orders or shipments.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
- Communicated with customers to address order inquiries, changes and cancellations.
Picker Packer
West Side Personnel
Fenton, MO
02.2020 - 05.2023
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Picked and packed order items.
- Pulled orders quickly to maintain demanding productivity goals.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Printed labels, packaged boxes, and loaded into outbound containers.
Flex Driver
Amazon
East Saint Louis, IL
01.2017 - 01.2020
- Followed all relevant traffic laws and safety regulations.
- Provided feedback to management about route efficiencies or obstacles encountered during daily activities; this led to improved processes for all Flex Drivers.
- Delivered goods and products to customer on time and in excellent condition.
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Increased customer satisfaction with timely deliveries and accurate package handling.
Custodian
Washington University School of Medicine
Saint Louis, Mo
05.2015 - 11.2017
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Kept building spaces premises clean inside and outside.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
Education
High School Diploma -
Saint Louis Community College
St Louis, MONo Degree -
Mehlville High School
St Louis, MO05.2015
Skills
- Teamwork orientation
- Data entry skills
- Order Picking
- Invoicing and Billing
- Verifying shipments
- Safety practices
- Handheld Scanners
- Preparing boxes
- Updating logs
- Releasing orders
- Order logging
- Customer Service
Timeline
Order Processor
Schnucks Cold Storage
06.2023 - 09.2024
Picker Packer
West Side Personnel
02.2020 - 05.2023
Flex Driver
Amazon
01.2017 - 01.2020
Custodian
Washington University School of Medicine
05.2015 - 11.2017
High School Diploma -
Saint Louis Community College
No Degree -
Mehlville High School