Mr. Courtney Jackson
Charlotte,NC
Summary
Results-oriented Sales Professional experienced in managing national retail accounts and driving business development. Achieved revenue growth through effective client relationship management and personalized service in insurance sales, educating clients on various life insurance options and ensuring clarity on policy details. Focused on delivering tailored solutions that meet client needs while maintaining compliance and fostering long-term relationships.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Health and Life insurance agent
Self employed
Lynchburg, VA
04.2023 - Current
- Reviewed client needs to recommend term and permanent insurance plans
- Explained premiums, riders, exclusions, and beneficiary choices to clients
- Sold life insurance policies via telephone and assisted other agents with underwriting.
- Educated clients on various types of life insurance policies available in the market.
- Prepared quotes for prospective customers based on their individual needs.
- Scheduled consultations and followed up on policy questions and paperwork
- Completed applications and submitted policy documents for underwriting review
- Provided personalized service to clients by phone, email, or in-person meetings.
Delivery Driver (self employed)
Walmart Spark
08.2022 - Current
- Navigated Walmart Spark routes using driver app and GPS tools.
- Navigated routes with relevant map programs and GPS systems.
- Loaded customer orders from Walmart stores with careful item handling.
- Verified order accuracy before departure and during delivery handoff.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Resolved delivery issues calmly while protecting customer satisfaction and order integrity.
Notary Signing Agent
Self employed
Manassas, Virginia
01.2021 - 05.2023
- Managed self-employed notarization appointments for loan, refinance, and legal documents.
- Verified signer identity and completed required notarial certificates accurately.
- Presented documents to clients and explained signing instructions clearly.
- Coordinated mobile visit schedules with lenders, title companies, and private clients.
- Reviewed closing packets for missing signatures, dates, and notarization details.
- Maintained secure records for completed assignments and notary journal entries.
- Communicated document issues promptly with signing services and hiring parties.
- Prepared notary supplies and ensured seal, stamp, and commission information stayed current.
Delivery Driver (Independent contractor)
Amazon Flex
03.2017 - 04.2023
- Delivered grocery and merchandise to customers' homes, including 1-2 hr rush deliveries
- Delivered groceries and merchandise to customers' homes, ensuring timely service for 1-2 hr rush deliveries.
- Delivered Amazon Flex packages using mobile app instructions and route guidance.
- Handled customer handoffs with courteous service and professional communication.
- Coordinated with Amazon Flex support to resolve delays, address issues, and manage delivery concerns.
- Verified customer information and completed proof of delivery through app scanning.
- Facilitated customer handoffs with courteous service, enhancing customer satisfaction through professional communication.
- Transported and safely delivered items to prevent damage or loss.
Door to Door Surveyor (Independent contractor)
East Coast Water Quality
07.2016 - 03.2017
- Generated sales leads, via door to door canvassing, for the water treatment technicians
- Surveyed coastal water sites for East Coast Water Quality compliance checks
- Collected field measurements using GPS, levels, and sampling equipment
- Interpreted site maps and boundary records for survey planning
Outside Sales Rep/Direct Sales
Cox Communications
08.2015 - 07.2016
- Cold called residential areas to generate sales for cable tv, internet, phone, and home security services, contributing to overall sales growth
- Processed sales from beginning to end using company software, ensuring accurate and efficient transactions
- Maintained customer contact records in company's CRM program to support follow-up and relationship management
District Sales Manager/Account Manager
AMS Retail Solutions
10.2014 - 03.2015
- Managed 30+ national retail stores within territory, enhancing sales of Electrolux/Frigidaire products
- Built relationships with store and department managers, as well as sales representatives, in order to influence them to sell our company's products
- Provided ongoing training on the latest promotions and product features during bi-weekly store visits
Education
Honors Diploma -
Heritage High
Lynchburg, VASkills
Inside sales, outside sales, door-to-door sales, account management, customer service, CRM, data entry, analysis, communication, negotiation, Microsoft Office, time management, organizational skills, customer relationship management
- customer relationship management
- CRM management
- CRM
- data entry
- analysis
- Microsoft Office
- communication
- negotiation
- time management
- organizational skills
- relationship building
- problem solving
- persuasive selling
- customer service
- Prospecting clients
Certification
Life insurance license
Timeline
Health and Life insurance agent
Self employed
04.2023 - Current
Delivery Driver (self employed)
Walmart Spark
08.2022 - Current
Notary Signing Agent
Self employed
01.2021 - 05.2023
Delivery Driver (Independent contractor)
Amazon Flex
03.2017 - 04.2023
Door to Door Surveyor (Independent contractor)
East Coast Water Quality
07.2016 - 03.2017
Outside Sales Rep/Direct Sales
Cox Communications
08.2015 - 07.2016
District Sales Manager/Account Manager
AMS Retail Solutions
10.2014 - 03.2015
Honors Diploma -
Heritage High