Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mrisha Gulley

Detroit

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Patient Sitter

Compass Group
Novi
03.2023 - 12.2024
  • Assists with keeping patient's room safe and orderly.
  • Visually and audibly monitors the assigned patient's condition and behavior at all times.
  • Completes observation reports at established interval.
  • Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.

Retail Merchandiser /customer service associate

At Home The Home Decor Superstore
Wixom
12.2021 - 05.2022
  • Answer product questions using knowledge of sales & store promotions
  • Met customer service goals & exceeded customer expectations
  • Demonstrated product features, answered questions & redirected objections to highlight positive aspects
  • Built customer loyalty & retention by delivering excellent shopping experiences.

Customer Service Associate

JCPenney
Dearborn
04.2019 - 03.2020
  • Met customer service goals & exceeded customer expectations
  • Developed & managed relationships with customers to increase customer loyalty
  • Actively listen to customers, handled concerns quickly & escalated major issues to supervisor

Customer Service Associate/Grocery Associate

Target
Dearborn Heights
11.2014 - 06.2018
  • Helped large volume of customers everyday with positive attitude and focus on customer satisfaction.
  • Answer customer telephone calls promptly to avoid on hold wait times.
  • Actively listen to customers, handled concerns quickly and escalated major issues to supervisor.
  • Listen to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Central High School
Detroit, MI
06-2009

Skills

  • Communication Skills
  • Customer service
  • Time Management
  • Attention to detail
  • Professional phone etiquette
  • Stocking
  • Written communication
  • Active listening

Timeline

Patient Sitter

Compass Group
03.2023 - 12.2024

Retail Merchandiser /customer service associate

At Home The Home Decor Superstore
12.2021 - 05.2022

Customer Service Associate

JCPenney
04.2019 - 03.2020

Customer Service Associate/Grocery Associate

Target
11.2014 - 06.2018

High School Diploma -

Central High School
Mrisha Gulley