Jeffrey Spratley
Executive
Townsend,Delaware
Summary
Accomplished Senior Account Executive , Publisher and Printer with 15+ years experience in inside/outside sales, author consultation, ad design and advert sales in the United States and United Kingdom. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
- Member of The American Library Association
- Past President of (SAM) - Society for the Advancement of Management
- Salesforce (CRM) Trainer
- Published 85 books
- Published and printed over 150 journals
- Omega Psi Phi Fraternity, Inc.
- Atlantic City High School Career Technical Education Career Board Member
- 1911 UPLIFT Foundation Board Member
Overview
20
20
years of professional experience
Work History
Senior Account Executive
Institute Of Physics Publishing
11.2008 - Current
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Average three million in revenue (annually) while managing 142 academic accounts.
- Prepared documentation, finalized sales, and maintained records.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Maintained contact information database by keeping account details updated, clear, and relevant.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Account Manager, Inside Sales
Philadelphia Tribune Newspaper
03.2004 - 08.2009
- Managed sales funnel of 140 academic collegiate libraries.
- Used disciplined execution of renewals process and funnel management to reach and exceed sales goals.
- Pursued timely interactions with existing clients to gauge satisfaction, resolve objections, and secure contract renewals.
- Provided executive management with complete visibility to renewals and solicited executive involvement to salvage high-value accounts with complex or unusual objections to continued business relations.
- Engaged field account executives and customers in strategic product and service discussions, compiling data from interviews electronically.
Education
Some College (No Degree) - Business Management
Morgan State University
Baltimore, MDSkills
- Electronic journal, Archive, and Ebook Management
- Library Patron Development
- Academic Publishing
- STEM Publishing
- Transformative Agreement Creation
Timeline
Senior Account Executive
Institute Of Physics Publishing
11.2008 - Current
Account Manager, Inside Sales
Philadelphia Tribune Newspaper
03.2004 - 08.2009
Some College (No Degree) - Business Management
Morgan State University