Jeffrey Spratley
Townsend,Delaware
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Senior Account Executive
Institute Of Physics Publishing
11.2008 - Current
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Average three million in revenue (annually) while managing 142 academic accounts.
- Prepared documentation, finalized sales, and maintained records.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Maintained contact information database by keeping account details updated, clear, and relevant.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
Account Manager, Inside Sales
Philadelphia Tribune Newspaper
03.2004 - 08.2009
- Managed sales funnel of 140 academic collegiate libraries.
- Used disciplined execution of renewals process and funnel management to reach and exceed sales goals.
- Pursued timely interactions with existing clients to gauge satisfaction, resolve objections, and secure contract renewals.
- Provided executive management with complete visibility to renewals and solicited executive involvement to salvage high-value accounts with complex or unusual objections to continued business relations.
- Engaged field account executives and customers in strategic product and service discussions, compiling data from interviews electronically.
Education
Some College (No Degree) - Business Management
Morgan State University
Baltimore, MDSkills
- Electronic journal, Archive, and Ebook Management
- Library Patron Development
- Academic Publishing
- STEM Publishing
- Transformative Agreement Creation
Timeline
Senior Account Executive
Institute Of Physics Publishing
11.2008 - Current
Account Manager, Inside Sales
Philadelphia Tribune Newspaper
03.2004 - 08.2009
Some College (No Degree) - Business Management
Morgan State University
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