Hi, I’m
Jennifer Guerrero
Wyomissing,PA
Summary
Experienced optical professional skilled in precise eye wear fittings and delivering exceptional customer service. Proficient in interpreting lens prescriptions, making frame adjustments, and conducting vision correction assessments. Collaborative team member dedicated to achieving optimal patient outcomes and adapting to evolving needs. Highly reliable with strong technical expertise and a patient-centric approach.
Overview
6
years of professional experience
Work History
Wyomissing Optometric Center
Optician
05.2021 - Current
Job overview
- Transcribe essential prescriptions provided by optometrists into the computer system & advise patients on lens types, styling & frames
- Assist 15+ walk-in patients daily, assisting with eyeglass adjustments, modifications & dispenses. As well as additional pair purchases
- Gained in-depth knowledge regarding various types of frame & lenses to properly assist patients weekly in choosing optical products based on both functionality & aesthetics
- Handle all safety glasses orders. Making sure patients have proper forms, updated prescriptions & orders are processed successfully.
Fromer Eye Centers
Optician
02.2020 - 01.2021
Job overview
- Review Physician's prescriptions and orders based on medical charts
- Operate manual lensometer and other tools to achieve proper fittings for patients
- Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
- Provide honest but compassionate feedback about aesthetic choices in frames
- Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires
- Communicate with physician with questions or concerns about prescriptions and other eye-related issues
- Billing
- Close out
- Vision eligibility
- Cleanliness & etc
Crystal Vision Center
Optician
10.2018 - 11.2019
Job overview
- Review Physician's prescriptions and orders based on medical charts
- Operate manual lensometer and other tools to achieve proper fittings for patients
- Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
- Provide honest but compassionate feedback about aesthetic choices in frames
- Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires
- Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
- Communicate with physician with questions or concerns about prescriptions and other eye-related issues
Education
Kingsborough Community CollegeBrooklyn, NY
Tourism and hospitality
Midwood High SchoolBrooklyn, NY
High school or equivalent
06.2010
Skills
- Management Experience
- Many Years Of Sales Experience
- Customer Service
- Training, Scheduling, Filing
- Bilingual
- Receptionist
- Insurance Verification
- Cash handling
- Optical Measurements
- Computer Skills
- Repairing Glasses
- Optical dispensing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Optician
Wyomissing Optometric Center
05.2021 - Current
Optician
Fromer Eye Centers
02.2020 - 01.2021
Optician
Crystal Vision Center
10.2018 - 11.2019
Kingsborough Community College
Tourism and hospitality
Midwood High School
High school or equivalent
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