Ashley Johnson
Morgantown,KY
Summary
Dynamic and dedicated professional with extensive experience in patient care and front desk operations at Cohron Family Optometric Services. Skilled in EMR systems and communication, I excel at enhancing patient experiences and streamlining processes, ensuring efficient service delivery and fostering a welcoming environment. Passionate about contributing to healthcare excellence.
Overview
5
5
years of professional experience
Work History
Optician
Cohron Family Optometric Services
Morgantown, KY
03.2023 - Current
- Assist with all pre testing, assist patients in choosing glasses, assist with referrals and scheduling appointments
Registration Clerk
Medical Center Bowling Green
Bowling Green, KY
10.2023 - 09.2024
- Register patients, assist patients with questions about billing and provide assistance to patient families
Pharmacy Technician
King Drug & Home Care
Morgantown, KY
11.2022 - 03.2023
- Fill prescriptions, collect payments, assist customers with medication questions and other questions
First Impression Specialist
Graves Gilbert Clinic
Bowling Green, KY
06.2022 - 12.2022
- Greet and register patients, assist with taking payments, daily deposits, assisting patients with any and all questions they may have about their visit, clean and sanitize work areas and fax all daily paperwork upon request of other facilities
Receptionist/Medical Assistant
Mercy Urgent Care
Newbugh, IN
05.2020 - 09.2022
- Greet and register patients, assist with taking payments, daily deposits, assisting patients with any and all questions they may have about their visit, clean and sanitize work areas and fax all daily paperwork upon request of other facilities
Education
High school diploma -
Butler County High School
Morgantown, KY05.2008
Skills
- Front Desk
- Clerical Experience
- Guest Services
- Medical Records
- EMR Systems
- Medical Billing
- Medical Scheduling
- Typing
- Medical Office Experience
- Patient Care
- Customer service
- Communication skills
- Optical experience
- Organizational skills
- Time management
- Basic math
- ICD-10
- Vital signs
- Office management
- Documentation review
- Computer skills
- Patient observation
- Patient service
- Hospitality
- Cash handling
- Cash register
- Sales
- HIPAA
- Google Docs
Timeline
Registration Clerk
Medical Center Bowling Green
10.2023 - 09.2024
Optician
Cohron Family Optometric Services
03.2023 - Current
Pharmacy Technician
King Drug & Home Care
11.2022 - 03.2023
First Impression Specialist
Graves Gilbert Clinic
06.2022 - 12.2022
Receptionist/Medical Assistant
Mercy Urgent Care
05.2020 - 09.2022
High school diploma -
Butler County High School
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