Elezaey Gonzalez
Norco,CA
Summary
Experienced Optician delivering exceptional service and assistance to patients. Helps in selecting appropriate eyewear and adjusts glasses to meet client needs. Focused and driven with strong attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optician
Corona Vision Center
02.2024 - Current
- Identified and resolved patient concerns related to eyewear and vision correction.
- Utilized electronic medical records software to document patient interactions and familiar with programs such as EHR, EPM, ZIESS and insurance provider portals including Eyemed, VSP and IEHP.
- Instructed patients on proper care and usage of contact lenses and eyewear.
- Regularly pretest patients and preform tasks such as dilation, using the Snellen Chart, Auto Refraction, Non-Contact Tonometer, FDT and take Retinal Photos using OCT camera/machine.
- Troubleshoot with patients to determine whether or not a Rx is a good fit for the patient by preforming a Rx recheck exam.
- Dispense eyeglasses and contact lenses.
Front Desk Clerk
Bowlero Corp
05.2021 - 01.2022
- I check customers in and seated them at their lanes as well as was responsible for cash exchanges
- I also answered phone calls and would accommodate guests over the phone with a polite and helpful tone
- Maintained a clean work environment
Guest Services/cus
Target
11.2020 - 01.2021
- Seasonal position
Babysitter/Nanny
03.2018 - 06.2020
- Cared for and looked after a 4 year old with down syndrome and her infant brother
- This included diaper changes, cooking, cleaning, feeding, bathing, and putting them down for bed
- Communications with the little girl required light sign language
Cashier/Customer Service
Target
10.2019 - 02.2020
Cashier/Server/Hostess
Fazolli's Italian Restaurant
03.2019 - 10.2019
- Served guest, took orders, cleaned
Education
Certificate -
American Career College
CA05-2024
High school diploma -
Lee V. Pollard High School
06.2020
Skills
- Front Desk
- Customer service
- Optical measurements
- Optical dispensing
- Insurance billing
- Adjusting eyewear
- Retail sales
- Customer relationship management
- Certified optician
Personal Information
Work Permit: Authorized to work in the US for any employer
Groups
leadership ASB, 08/18, 06/20
Certification
- Certified Optician (CO) - American Board of Opticianry (ABO).
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Optician
Corona Vision Center
02.2024 - Current
Front Desk Clerk
Bowlero Corp
05.2021 - 01.2022
Guest Services/cus
Target
11.2020 - 01.2021
Cashier/Customer Service
Target
10.2019 - 02.2020
Cashier/Server/Hostess
Fazolli's Italian Restaurant
03.2019 - 10.2019
Babysitter/Nanny
03.2018 - 06.2020
High school diploma -
Lee V. Pollard High School
Certificate -
American Career College