Mrs. Michelle Cohen
Jacksonville,FL
Summary
Multi-tasking Lead Consultant skilled in Event Planning and well-learned in Health Care and Medical Billing. A diverse professional pursuing an exciting position where honesty, agility and resourcefulness will be highly valued.
Overview
42
42
years of professional experience
Work History
Lead Consultant
Cohen's Events De'Cor
9458 Carbondale Dr E (On-Site)
04.2008 - Current
- Developed custom solutions based upon clients' strict requirements.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions.
- Collaborated with customers and asked questions to assess needs and budgets.
- Recommended [Product or Service] and explained features and costs to help customers make educated buying decisions.
OPL Analyst
Blue Cross And Blue Shield
Jacksonville, Fl
02.2009 - 01.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Updated patient financial information to guarantee accuracy.
- Assigned appropriate medical codes with [number] percent accuracy rate.
- Identified and resolved problems through root cause analysis and research.
- Validated results and performed quality assurance to assess accuracy of data.
Flager Dade Savings & Loans
Bank Teller
Miami, FL (On-Site)
01.1982 - 09.1999
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs.
- Answered inquiries and provided superior customer service to clients.
- Set up files using loan officer checklist and submitted on-time for processing.
- Communicated with customers daily to request information and complete paperwork.
Education
High School Diploma -
Miami Northwestern Senior High School
Miami, FLNo Degree - Wedding Planning & Consultants
Association of Bridal Consultants
Brookfield, CT06.2008
Skills
- Project Analysis
- Troubleshooting
- Processes and Procedures
- Clinical Translation
- Balance Accounts
- Client Relationships
- Integrating Designs
- Consultancy and Advisory
- Status Updates
- Client Consultations
- Team Meeting
- Issue Resolution
Cohensevents.com
Full service Wedding, Consultant, Special Event Design and De'Cor Company !!!
Timeline
OPL Analyst
Blue Cross And Blue Shield
02.2009 - 01.2018
Lead Consultant
Cohen's Events De'Cor
04.2008 - Current
Flager Dade Savings & Loans
Bank Teller
01.1982 - 09.1999
High School Diploma -
Miami Northwestern Senior High School
No Degree - Wedding Planning & Consultants
Association of Bridal Consultants