Bilingual Credit Analyst successfully managing portfolio valued at $10MM. Collaborative team player with strong customer service skills, and the ability to maintain client to business relationships. Eager to apply skills in account management to augment an employer's services.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Senior Credit Analyst II
Daikin Comfort Tech
11.2019 - Current
Primarily focus on maintenance and collection follow up of past due accounts
Develop rapport with B2B customers and sales and document correspondence in internal systems on customer accounts
Sending statement, dunning notices, working with B2B customers to obtain remittances advises, quickly reconcile unapplied cash payments
Appropriate release of B2B customers orders as long as the pass the appropriate credit checks
Alert management of recommendations for write offs while adhering to the bad debt to sales metric set forth by the CFO.
Cash Processor Admin
Goodman Distribution, Inc
05.2019 - 01.2020
Run GL transfer and post daily
Perform and analyze all accounts receivable duties, including proper application of cash, check, ACH, and wire transactions
Ensuring that all payments received meets the specified requirements
Ensuring all operating and security and safe working procedures are always followed
Using various cash management systems to ensure accurate counting and allocation
Working as part of a team to meet goals to our customers
Ensuring all necessary paperwork is completed accurately to provide audit trails
Looking for any differences or discrepancies in notes and payments that are received, and raising these issues with supervisors
Topper’s RVs
Business Manager
11.2016 - 05.2019
Processed loans from range of $10K - $1M for the sale of RVs while maintaining the satisfied customer relationship
Created monthly, quarterly and yearly budget reports for the targeted sales
Scheduled and coordinated meetings for the team to discuss goals and ensured the team was complying with Federal Customer Law regulations
Customer Service Representative / Inside Support at Daikin Comfort Technologies, Inc.Customer Service Representative / Inside Support at Daikin Comfort Technologies, Inc.