Overview
Work History
Education
Skills
Social media marketing
Languages
Timeline
Generic

Mruhi Amin

Toms River,NJ

Overview

5
5
years of professional experience

Work History

Front Desk Clerk

Knights Inn Mount Laurel
03.2017 - 03.2021
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Increased hotel revenue by upselling rooms and promoting additional services or amenities when appropriate.

Sales Representative

Hollister
01.2016 - 01.2018
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Education

Bachelor of Science - Biology

Rowan University
Glassboro, NJ
05.2022

Skills

  • Client Account Management
  • Network Development
  • Customer Retention
  • Account Development

Social media marketing

I am a social media influencer and a UGC (User generated content) creator. 

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Front Desk Clerk

Knights Inn Mount Laurel
03.2017 - 03.2021

Sales Representative

Hollister
01.2016 - 01.2018

Bachelor of Science - Biology

Rowan University

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Mruhi Amin