Amanda Enfinger
Customer Service Professional
Raleigh,NC
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales. Excelled in visual merchandising and POS system operation, enhancing customer satisfaction and streamlining transactions. Proven ability to multitask and communicate effectively, ensuring superior service in fast-paced environments. Demonstrated flexibility and a service-driven mindset, consistently exceeding employer expectations.
Overview
5
5
years of professional experience
Work History
Sales Associate
Rue 21
Raleigh, NC
07.2024 - 12.2024
- Recommended, selected and located merchandise based on customer desires.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cook and Customer Service Worker
Domino's Pizza
Raleigh, NC
06.2021 - 02.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Worked collaboratively to prepare meals quickly, upholding superior customer service rates.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server and Barista
Simply Crepes Restaurant
Raleigh, NC
08.2019 - 05.2020
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Crafted and delivered cocktails while ensuring customer satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Education
GED -
Piedmont Community College
Roxboro, NC04-2001
Associate of Applied Science - Business Administration
Wake Technical Community College
Raleigh, NCCertificate - Fashion Business
Parsons At The New School
12.2024 - Current
Skills
- Ability to Multi-task
- Service-Driven Mindset
- Exceptional customer service
- Excellent communication skills
- Visual Merchandising Expertise
- POS system operation
- Effective in Multicultural Settings
- Inventory Management
- Reliable and punctual
- Customer Needs Assessment
Timeline
Certificate - Fashion Business
Parsons At The New School
12.2024 - Current
Sales Associate
Rue 21
07.2024 - 12.2024
Cook and Customer Service Worker
Domino's Pizza
06.2021 - 02.2022
Server and Barista
Simply Crepes Restaurant
08.2019 - 05.2020
GED -
Piedmont Community College
Associate of Applied Science - Business Administration
Wake Technical Community College