Summary
Overview
Work History
Education
Skills
Internship
Technical Skills
Projects
Timeline
Generic

Elyzabeth Malone

Chicago,IL

Summary

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Binny's Beverage Depot
Chicago, IL
11.2022 - 05.2023
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Maintained clean sales floor and straightened and faced merchandise
  • Greeted customers and helped with product questions, selections, and purchases
  • Assisted over 60 customers per day with their requests and purchases

Customer Experience Coordinator

MassVR
Skokie, IL
07.2021 - 07.2022
  • Interacted with customers by greeting them, answered over 25 phone calls daily, and answered questions as well as aided in scheduling future sessions
  • Checked in groups/parties and prepped for registration to keep the scheduled timeline for each day
  • Ran VR games while fixing any technical issues that arose while the game was in progress
  • Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways, collecting trash, cleaning equipment, and party rooms/arenas

Crew Trainer

Oberweis
Lincolnwood, IL
04.2019 - 06.2021
  • Maintained sanitation, health, and safety standards in work areas
  • Took food and drink orders and receive payment from over 50 customers daily
  • Cleaned, stocked, and restocked workstations and display cases
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance

Education

Bachelor of Science - Management

University of Illinois At Chicago
Chicago, IL
12.2023

Skills

  • Exceptional verbal, listening, and written communication skills
  • Outstanding teamwork
  • Ability to multi-task
  • Fast learner
  • Ability to handle stressful situations
  • Organizational skills

Internship

Technical Product Specialist. Itasca, IL

Keyence | 05/2023 - 08/2023

 

  • Provide product and application support for customers and salespeople
  • Research and analyze existing and emerging customer industry trends, successful product applications, and competitive information to maximize salespeople's ability to place Keyence products into the market
  • Proactively identified areas to improve department operation efficiency and initiate projects to achieve such improvements

Technical Skills

  • Programming Tools - RStudio and R (Statistics)
  • Database Tools - Tableau
  • Tools - Excel (Finance), Microsoft Office

Projects

LUCID MOTORS Analysis

  • Collaborated with 7 team members on LUCID MOTORS analysis
  • Developed problem statement for the company
  • Conducted comprehensive analysis including Porter’s 5 forces and PESTLE
  • Formulated recommendations and alternatives for business improvement


Local Real Estate Agent Consulting

  • Collaborated with a team of 3 to assist a local real estate agent
  • Conducted SWOT analysis and interviewed the agent to understand business goals
  • Proposed strategies: Enhance social media presence, capitalize on community events for advertising, join local real estate LinkedIn groups for networking

Timeline

Sales Associate

Binny's Beverage Depot
11.2022 - 05.2023

Customer Experience Coordinator

MassVR
07.2021 - 07.2022

Crew Trainer

Oberweis
04.2019 - 06.2021

Bachelor of Science - Management

University of Illinois At Chicago

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Elyzabeth Malone