Ericka Moore

Assisted in cleaning ceilings, light fixtures, countertops, and furniture. Supported maintenance of cleanliness in various areas by dusting surfaces

Scrubbing, sanitizing toilets, sinks, and kitchen fixtures

Emptying trash

Replaced and refilled paper towel and toilet paper dispensers for users convenience

Implemented quality control measures to enhance cleanliness and client satisfaction

Assisted with vacuuming, sweeping, and mopping floors to maintain cleanliness standards

Developed and tailored lesson plans to enhance learning experiences for various age groups

Designed and executed comprehensive lesson plans to enhance student learning outcomes

Oversaw children's activities and ensured safety protocols in absence of lead teacher

Facilitated classroom instruction and provided support and guidance to students

Facilitated diverse recreational activities, including drawing, games, music, and coloring

Cultivated a supportive, safe, and clean classroom environment to enhance student learning

Coordinated activities and interactions among pre-k and school-age children to enhance collaborative play and learning experiences

Acknowledged for exceptional instructional methods that enhance learning experiences

Designed and executed comprehensive lesson plans to enhance student learning outcomes

Oversaw children's activities and ensured safety protocols in absence of lead teacher

Facilitated classroom instruction and provided support and guidance to students

Organized and led various recreational activities to enhance participant engagement and enjoyment

Cultivated a safe, clean, and supportive classroom environment to enhance student learning experiences

Engaged with children across 2-year-old and preschool classes to support social and emotional growth

Operated afterschool van to ensure timely student pick-up from various schools daily

Executed daily cleaning and sanitization of classroom and bathroom facilities

Facilitated daily learning sessions for 4 to 7 students, enhancing educational outcomes

Collaborated with 4 to 6 students each day, ages 6 to 9, to create a positive and effective learning environment

Developed and implemented age-appropriate lesson plans to enhance student learning

Organized and arranged classroom bulletin boards and walls to promote engagement and visual learning

Ensured cleanliness and safety standards within classroom environment

Cleaned toys and play equipment thoroughly for safe use. Assisted in vacuuming and mopping floors. Removed trash and replaced bags regularly

Facilitated safe and timely transportation of students from multiple schools after school hours

Assisted in various classrooms as a substitute teacher at the childcare center. Supported educators by taking on teaching responsibilities in all classrooms.

Established and communicated classroom guidelines to foster a respectful learning environment

Supported nutritional needs by preparing after-school snacks for children

Assisted students with homework tasks and activities Supported learners in completing assignments and engaging in educational projects. Guided individuals through homework exercises and related tasks

Organized and facilitated regular outdoor activities to enhance team engagement

Instructed children in health and personal habits, such as eating, and toilet habits

Provided time, space and help for school age children with their homework

Prepared, and served meals and snacks

Monitored and organized supply inventory to support operational efficiency

Organized receipts for easy access and input new eviction dates on the calendar. Assisted in maintaining accurate records by filing receipts and updating eviction schedules

Updated collection emails and organized contact lists to enhance communication efficiency. Filed documents systematically to support easy retrieval

Facilitated support for staff in executing routine clerical tasks and special projects

Handled incoming calls to effectively communicate service offerings and address client inquiries

Organized and categorized books based on condition, including like new, very good, and acceptable

Implemented systematic categorization of books within library to support efficient retrieval and user experience

Organized and labeled books accurately for efficient retrieval

Organized documents by sorting into alphabetical order and arranging numerically by date. Assisted in preparing documents through systematic organization by date and alphabetically. Supported document management by categorizing and sequencing materials in an orderly fashion.

Categorized various document types to streamline information retrieval

Ensured confidentiality and security of client information in accordance with established client guidelines.

Executed precise document creation aligned with specific client job requirements

Managed communications with Medicaid recipients, healthcare providers, and pharmacists in a call center environment. Oversaw call interactions with Medicaid clients, physicians, and pharmacists, delivering comprehensive assistance in a call center setting. Facilitated effective communication between Medicaid recipients, doctors, and pharmacists to address inquiries in a call center

Assisted in gathering information and resolving customer inquiries during calls. Logged customer interactions and documented inquiries

Managed prior authorization requests for diverse medication types

Addressed all customer inquiries regarding DC Medicaid program with prompt and accurate information