Slack
Alexis Thomas
Educational Support Coordinator
Richmond,TX
Summary
Dedicated and adaptable professional with a background in education and a strong foundation in communication and management. Over 3 years of experience creating and implementing individualized communication strategies that enhance engagement and support. Proven ability to manage multiple priorities while fostering collaboration among educators, parents, members and stakeholders. Exceptional written and verbal communication skills, with experience in developing clear and effective messaging for various audiences. Committed to leveraging educational expertise and innovative approaches to drive organizational objectives.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Special Education Teacher
Lamar Consolidated Independent School District
Richmond, Texas
08.2024 - Current
- Developed and implemented over 50 individualized education programs (IEPs) annually, promoting measurable academic and personal growth for students with special needs.
- Conducted regular assessments for 25+ students, tracking skill development and identifying areas for improvement, resulting in a 20% increase in targeted skill mastery over the school year.
- Collaborated with 10+ general education teachers to create effective accommodations, successfully integrating 90% of students with special needs into mainstream classrooms.
- Instructed a diverse group of 15-20 students across various classifications, utilizing differentiated teaching strategies to enhance engagement and support individual learning needs.
Account Manager
Life Time Fitness Inc.
02.2023 - 07.2024
- Boosted client satisfaction scores by 30% through proactive relationship management and timely resolution of client needs.
- Effectively resolved 95% of escalated issues, preventing the loss of 10+ high-value clients and strengthening relationships through transparent communication.
- Achieved a 90% client retention rate by delivering exceptional customer service and proactively anticipating client needs through regular check-ins.
- Partnered with the sales team to identify upsell opportunities, contributing to a 15% increase in revenue and expanding the client base by 20% over the year.
Long-Term Substitute Teacher
Lamar Consolidated Independent School District
09.2020 - 02.2023
- Conducted regular assessments for 25+ students, delivering personalized feedback that contributed to a 20% improvement in overall academic performance.
- Implemented differentiated instruction strategies for a classroom of 15-20 students, resulting in a 25% increase in engagement and understanding across various learning styles.
- Provided one-on-one mentorship to 10+ struggling students, leading to an average increase of 1.5 letter grades in their subjects over the semester.
- Boosted class participation rates by 40% through interactive activities and collaborative group projects, creating a more engaging learning environment.
- Partnered with 5+ colleagues to develop interdisciplinary lesson plans, enhancing comprehension and connecting concepts for over 100 students.
Education
Certificate - Human Centered Design (UX/UI)
Rice University
Houston, TX 01.2022 - 09.2022
Bachelor of Science - Rehabilitation Science
Stephen F. Austin State University
Nacogdoches, TX 08.2021 - 05.2024
Skills
- Strategic Communications Management
- Project Management & Adaptability
- Exceptional Written and Verbal Communication
- Interpersonal Relationship Building
- Technical Proficiency in Communication Tools
- Content Development & Attention to Detail
- Independent Work Ethic
Software
Microsoft Office Suite
Asana
Adobe Creative Suite
Timeline
Special Education Teacher
Lamar Consolidated Independent School District
08.2024 - Current
Account Manager
Life Time Fitness Inc.
02.2023 - 07.2024
Certificate - Human Centered Design (UX/UI)
Rice University
01.2022 - 09.2022
Bachelor of Science - Rehabilitation Science
Stephen F. Austin State University
08.2021 - 05.2024
Long-Term Substitute Teacher
Lamar Consolidated Independent School District
09.2020 - 02.2023