Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Mu Han

Emmaus,PA

Summary

Adept at problem identification and leveraging innovative thinking, I excelled at Amazon by employing logical reasoning and creative solutions to complex issues, enhancing operational efficiency. Demonstrated exceptional work ethic and communication, coaching new managers and ensuring project success. Skilled in both team collaboration and prioritizing tasks to exceed goals.

Overview

15
15
years of professional experience

Work History

Problem Solver

Amazon
07.2021 - Current
  • Defined problem to identify, prioritize and select alternatives.
  • Looked outside known experience to find solutions and produce results.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Researched and extracted data to complete tasks.
  • Assist with identifying dwelling shipments, chasing them in order to satisfy customer orders.
  • Developed newly tenured Area Managers, coaching on Problem Solve and PA position.
  • Runs Distro, to ensure staffing is adequate and priority shipments are being picked out on time.

FC Associate

Amazon
06.2011 - Current

- Supported work where needed within department placement.

- Exceeded required work within process path.

- Worked on tote team, helping maintain a consistent flow of totes throughout the building.

Floor Technician

Crothall
11.2009 - 11.2010
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.



Skills

  • Problem Identification
  • Logical reasoning
  • Creative solutions
  • Innovative thinking
  • Prioritization of tasks
  • Work Ethic
  • Communication

Accomplishments

  • Received Safety champion award at ABE2 in 2024. To receive this award, I took action during a shelter in place drill. Noticing there was no leadership on the East Side of the building, I took the initiative to walk all 3 floors of the East Mods. Upon completion of walking and clearing the Mods, I assisted leadership with tracking AAs who had not been scanned yet to ensure all AAs were in a safe location and accounted for.

Timeline

Problem Solver

Amazon
07.2021 - Current

FC Associate

Amazon
06.2011 - Current

Floor Technician

Crothall
11.2009 - 11.2010
Mu Han