Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Mubarak Mahmud

Chicago,IL

Summary

Proven Warehouse Packer and Cashier with a track record of enhancing efficiency and accuracy at Hannaford by meticulously ensuring products meet customer specifications. Skilled in package handling and fostering positive customer relationships, I excel in teamwork and attention to detail, significantly reducing shipping errors and improving customer satisfaction.

Overview

2025
2025
years of professional experience

Work History

Warehouse Packer

Hannaford
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Operated tape machines, scales and label printers to package items correctly.
  • Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
  • Increased order accuracy by meticulously following picking lists and double-checking packed items.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.

Cashier

Zack Mini Markert
01.2023 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Frederick Douglass Academy 1
New York, NY

Skills

  • Punctual and reliable
  • Attention to detail
  • Teamwork
  • Product packaging
  • Product packing
  • Heavy lifting
  • Time management
  • Order picking
  • Warehouse safety
  • Shipment preparation
  • Workplace cleanliness
  • Package handling
  • Maintaining workplace safety
  • Order processing
  • Package labeling

Timeline

Cashier

Zack Mini Markert
01.2023 - 01.2025

Warehouse Packer

Hannaford

Frederick Douglass Academy 1

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Mubarak Mahmud