Mudita Chamvong
Ballard Animal Hospital
Lynnwood,WA
11
years of professional experience
Licensed Veterinary Technician supporting patient intake, client communication, and clinical workflow for exams, urgent care, cardiology work-ups, and ultrasound work-ups. Handles 16–30 in-house lab and venipuncture procedures per week, patient restraint, and surgical setup while keeping doctors and clients aligned on care plans, estimates, and follow-up. Contributes to smoother daily operations through accurate invoicing and preparing 21–40 estimates and invoices per week, telephone etiquette, and organized patient support.
Work History
Licensed Veterinary Technician
3 Years 3 Months- Patient intake for exams, urgent care, cardiology work-up and ultrasound work-up.
- Communicating information between doctors and clients
- Generating estimates
- Invoicing clients
- Establishing proper telephone etiquette and client communication
- Providing follow up and patient support
- Patient restraint
- Performing in-house lab work
- Understanding medical terminology in the veterinary field
- Venipuncture
- Surgical set up
Dentistry department lead
2 Years 9 Months- Intaking surgical patients and educating owners on the importance of the procedure and post-operative care.
- Going over detailed discharge instructions and discussing complications to be aware of.
- Generate estimates based on the veterinarian initial findings during consultations.
- Obtaining/monitoring vital pre, post and intra-operation.
- Proficient venipuncture skills and intravenous catheter placement.
- Generating anesthetic protocol based on patients medical history, demeanor and diagnostic results.
- Confident with running and monitoring anesthesia.
- Assist the veterinarian and perform 4 handed procedures in procedures such as root canal therapy, extractions, mandibulectomy, vital pulpotomy, for speed and efficiency.
- This includes suctioning, retrieving instruments, adjusting the light and intra-operative dental radiographs.
- Ability to complete full mouth dental radiographs in canines in 30 minutes or less and feline radiographs in less than 15 minutes.
- Operating cone-beam computed tomography.
- Mentoring colleagues and externs.
- Holding monthly wellness meetings and guidance with the dentistry staff member.
- Holding department meetings to discuss issues and solutions.
- Generating standard operating plan/procedure for common procedures, CPR protocols, and department schedule.
- Maintaining inventory and ordering.
Dentistry Veterinary Technician Level 2
4 Years 9 Months- Strong organizational/time management skills: able to set, prioritize and attain goals with attention to detail.
- Knowledgeable in educating owners with appropriate dental home care and going over procedures and discharges.
- Knowledgeable in canine and feline dentition and adult teeth eruption time.
- Ability to set up for most dentistry procedures and identify instruments and their use for:vital pulpotomy, root canals, oral surgery, and orthodontics.
- Safely induce, maintain, monitor and recover patients with the use of pre-anesthetic, induction and inhalant medications.
- Perform effective inferior alveolar and infraorbital nerve blocks as directed by veterinarian.
- Perform dental radiographs with patients in sternal or dorsal recumbency using Tigerview's scan-x system.
- Can properly maintain dental equipment and dental delivery systems.
- Placing intravenous catheter.
- Processing lab work using IDEXX in-house analyzer.
- Well rounded technician. I am able to cover shifts in oncology, neurology, emergency medicine and triage, as well as surgery preparation.
- Knowledgeable in medical math and constant rate infusion calculations.
Education
Associates of Applied Science - Veterinary Technician
Certified Unregistered Veterinary Assistant
Skills
Patient intake
Patient restraint
Venipuncture
In-house laboratory testing
Client communication
Dental radiography
Anesthesia monitoring
Surgical setup
Inventory management
Department training
Patient triage protocols
Sterile supply management
Timeline
Licensed Veterinary Technician
Ballard Animal Hospital
05.2023 - CurrentRead More
Dentistry department lead
Animal Medical Center of Seattle
04.2020 - 01.2023Read More
Dentistry Veterinary Technician Level 2
Bluepearl Veterinary
06.2015 - 03.2020Read More
Highline Community College
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Pima Medical Institute
Associates of Applied Science from Veterinary Technician
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