Mufeed Muibi
Philadelphia,Pennsylvania
Summary
Highly skilled in managing network and computer systems, with proven background in troubleshooting, software installation, and maintaining IT infrastructure. Known for strong problem-solving capabilities and ability to optimize system performance for enhanced operational efficiency. Demonstrated success in implementing security measures to protect data and network access. Made significant improvements in system reliability and user satisfaction through strategic planning and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Information Technology Specialist (25B)
USARMY
01.2021 - 01.2025
- Provided technical support on computer systems, networks, databases, and other IT related issues.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
- Developed mitigation strategies and prepared standard operating procedures.
- Supervised and directed workers engaged in installation of data communication equipment and software.
IT Specialist
IM PARK
01.2018 - 01.2021
- Assisted project managers in planning and executing various projects, ensuring adherence to project timelines and deliverables
- Analyzed data and contributed to the development of IT policies.
- Developed a web application using HTML, CSS, and JavaScript.
- Collaborated with a team to gather requirements and implement features.
Customer Service Assistant
Patriot Parking
01.2016 - 01.2018
- Assisting customers with parking needs and providing excellent service
- Was courteous, and efficient in addressing customer needs while maintaining a professional and friendly demeanor
Education
MSC - Cyber Security Technology
UNIVERSITY OF MARYLAND
02.2025
Diploma in Petroleum -
Fort Lee, VirginiaInformation Technology
PEIRCE UNIVERSITY
Information Technology
COMMUNITY COLLEGE OF PHILADELPHIA
Skills
- Laboratory Procedures
- Python
- SQL
- APIs
- Microsoft 365
- Network Infrastructure
- IT Project Management
- Safety Protocols and Assessment
- Secret Clearance
- Project Management
- NPMA (Certified Petroleum Journeyman)
- CompTIA
- Hardware troubleshooting
- Cybersecurity analysis
Certification
- NPMA (Certified Petroleum Journeyman)
- Project Management Professional (PMP)
- CSM (Certified Scrum Master)
Extracurricular Activities
CCP MSA President (Muslim Students Association) Baghdad Diplomatic Support (US Army) Interpreter Red Cross Baghdad Diplomatic Support
Timeline
Information Technology Specialist (25B)
USARMY
01.2021 - 01.2025
IT Specialist
IM PARK
01.2018 - 01.2021
Customer Service Assistant
Patriot Parking
01.2016 - 01.2018
MSC - Cyber Security Technology
UNIVERSITY OF MARYLAND
Diploma in Petroleum -
Information Technology
PEIRCE UNIVERSITY
Information Technology
COMMUNITY COLLEGE OF PHILADELPHIA