Muhammad Ansari
Sacramento,CA
Summary
Experienced IT Specialist with expertise in network and system administration, technical support, and IT project management. Skilled in troubleshooting and resolving complex IT issues, implementing security measures, and collaborating with cross-functional teams. Dedicated to delivering high-quality IT solutions to optimize organizational efficiency.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
IT Support Specialist
Hawthorne Suites By Wyndham
Rancho Cordova, CA
05.2021 - Current
Oversee IT operations for the property.
Configured dedicated Wi-fi network for the property.
Provided Level 1,2 and 3 support and troubleshooting to resolve system related and network related issues.
Assigned system permissions and set up computers to assist with onboarding new employees
Installed, configured and maintained computer systems and network connections.
Configured and tested new software and hardware.
Created help desk tickets, troubleshot and resolved desktop issues.
General Manager
Wayback Burgers
Roseville , CA
03.2019 - 02.2021
- Overseeing daily business operations
- Developing and implementing growth strategies
- Training low-level managers and staff
- Creating and managing budgets
- Improving revenue
- Hiring employees
- Evaluating performance and productivity
- Analyzing accounting and financial data.
Education
Bachelor of Science - Computer Science
Western Governors University
Salt Lake City, UT12.2025
Associate in computer science -
Woodland Community College
Woodland, CA11.2021
Skills
- Remote Support Capabilities
- MySQL
- Software diagnosis
- System Maintenance
- Software Installation
- Equipment Inspection
- Networking
- Operating Systems
- SysAdmin Skills
Certification
Google IT support Specialist
Additional Information
IT support specialist
Timeline
IT Support Specialist
Hawthorne Suites By Wyndham
05.2021 - Current
General Manager
Wayback Burgers
03.2019 - 02.2021
Bachelor of Science - Computer Science
Western Governors University
Associate in computer science -
Woodland Community College
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
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