MUHAMMAD FAISAL
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mobility Tech, SICU/MICU
Memorial Hermann
04.2022 - Current
- Supported the clinical workflow by assisting clinical staff with mobilizing patients and transferring patients via lift equipment to their destination
- Communicated and coordinated with healthcare team members to meet the needs of patients and staff in a variety of activities related to mobilizing patients and working with transfer equipment
- Administered treatments or procedures as delegated by Intensivists, NP, PT, OT & RN
- Enhanced team efficiency by coordinating with fellow nurses and physicians during emergency medical situations.
- These activities designated and defined by staff included, but were not limited to: transferring patients, therapeutic exercise programs, functional activities, and mobility activities.
Customer Service Assistant
H-E-B, Cross Creek
07.2019 - 12.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined the customer service process for increased efficiency and faster response times.
- Furthermore, assisted customers in locating merchandise, answered product-related questions, trained partners who were new to the company, and provided superior customer service.
CVMP- Hospital Screener
Memorial Hermann
04.2021 - 04.2022
- Considered the diverse needs of each patient, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience
- Ensured safe care to patients, staff, and visitors: adhered to all Memorial Hermann policies, procedures, and standards.
- Served as preceptor, mentor, and resource to less experienced staff
- Treated patients, staff, and visitors with respect, utilizing Language of Caring and AIDET scripting.
- Protected confidentiality of data by using security techniques.
Education
Bachelor of Science - Public Health
University of Houston
Houston, TX05.2024
High School Diploma -
Seven Lakes High School
Katy, TX05.2020
Clinical Rotations
Miller Career & Technology Center
Katy, TX01.2020
Skills
- Proficient in Oracle Cerner, eClinicalWorks electronic medical record system, and Microsoft Office programs
- Knowledgeable in HIPPA guidelines and regulations
- Proficient at performing a 12-lead EKG
- ECG Interpretation
- Blood Glucose Monitoring
- Patient Transport
- Vital Signs Monitoring
- Multilingual - Fluent in English, Urdu, Hindi, and intermediate in Spanish
Affiliations
- AMSA
- PSA
- MSA
- Hearts for the Homeless
Certification
Certified PCT -NHA
Certified EKG Tech -NHA
CPR & AED Certified -AHA
Timeline
Mobility Tech, SICU/MICU
Memorial Hermann
04.2022 - Current
CVMP- Hospital Screener
Memorial Hermann
04.2021 - 04.2022
Customer Service Assistant
H-E-B, Cross Creek
07.2019 - 12.2022
Bachelor of Science - Public Health
University of Houston
High School Diploma -
Seven Lakes High School
Clinical Rotations
Miller Career & Technology Center