Summary
Overview
Work History
Education
Skills
Certification
Note
Linguistic Capabilities
Training
Additional Areas Of Expertise
Personal Information
Timeline
Generic

Muhammad Faisal

34 Murray St Unit1,MA

Summary

A challenging position in an organization where I can gain knowledge, experience, skills and problem solving abilities with career growth and professional advancement.

Overview

17
17
years of professional experience
1
1
Certification

Work History

DATA ENTRY/IT SERVICE DESK SUPPORT OFFICER

TCS (Pvt) Ltd
01.2014 - 12.2023
  • Preparing IT Assets/accessories record.
  • Managing daily post in and out.
  • Input daily phase-1 data entry on booking data.
  • Input daily delivery sheet data of couriers & maintain the reports.
  • Daily E-mail follow up with operations & IT to rectify the matter.

Accounts Assistant

Irex Engineering Concern
06.2009 - 12.2011
  • A Data entry/IT support officer is responsible for providing support to Operation & other depart with regards to all data entry & IT support in a company KHC Hub. This may include clerical work such as typing reports and handling internal client inquiries amongst some more specific tasks.

Lab Incharge

Educational Institute
03.2007 - 12.2009
  • As computer lab Incharge I was responsible for consulting with others who are in the computer lab and have questions. This could include working with students, faculty or other staff of an institution and also responsible for the maintenance of all equipment in the computer lab.
  • Coordinates scheduling of students and teachers for the purpose of maintaining computer lab operations and activities.
  • Instructs students and teachers in computer lab technology and software applications Works, for the purpose of enhancing their understanding of lab operations and reinforcing academic concepts.
  • Maintains computer hardware and software applications inventory for the purpose of ensuring availability of equipment and/or instructional material in computer lab.
  • Maintains computer lab (e.g. instructional materials, appropriate software, sets up materials for daily activities, etc.) for the purpose of ensuring availability of equipment and programs to enhance the instructional program.
  • Monitors student activities while in computer lab for the purpose of maintaining a safe environment that is conducive to learning. Performs routine and preventive maintenance of computer lab and classroom equipment (e.g. dusting, cleaning, virus scanning, creating/clearing Internet bookmarks etc.) for the purpose of ensuring the availability of equipment in safe operating Condition.
  • Prepares documentation (e.g. reports, instructions, memos, etc.) for the purpose of providing written support and/or conveying information.
  • Troubleshoots malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain Computer lab operations.

Education

MBA -

University of Karachi
08.2025

Bachelor in Commerce (B.COM) -

University of Karachi
01.2004

Intermediate in Commerce -

Board of Intermediate Karachi
01.2001

Matriculation -

Board of Secondary Educations Karachi
01.1998

Skills

  • Communication
  • Problem solving
  • Team Player
  • Planning and organizing
  • Systems knowledge
  • Client Relations
  • Process Improvement
  • Forecasting
  • Strong interpersonal skills
  • Strong organizational skills
  • Office etiquette
  • Phone manner

Certification

  • Windows Operating (Win98, Win2000, Win2007)
  • M.S Office (Word, Excel & Power Point)

Note

Professional References may be provided on request.

Linguistic Capabilities

  • English
  • Urdu

Training

  • One Year Diploma in Information's Technology, INFO BASE
  • Air Ticketing Course, LIBRA COMPUTER
  • IELTS, AUSTRALIA EDUCATION
  • Supervisor Training

Additional Areas Of Expertise

  • Client Relations
  • Process Improvement
  • Forecasting
  • Strong interpersonal & organizational skills
  • Excellent knowledge office etiquette and phone manner

Personal Information

  • Father's Name: Wail Muhammad (Late)
  • Date of Birth: 04/27/80

Timeline

DATA ENTRY/IT SERVICE DESK SUPPORT OFFICER

TCS (Pvt) Ltd
01.2014 - 12.2023

Accounts Assistant

Irex Engineering Concern
06.2009 - 12.2011

Lab Incharge

Educational Institute
03.2007 - 12.2009

MBA -

University of Karachi

Bachelor in Commerce (B.COM) -

University of Karachi

Intermediate in Commerce -

Board of Intermediate Karachi

Matriculation -

Board of Secondary Educations Karachi

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