Muhammad Hamed
West Haven,CT
Summary
Dynamic professional with a stable background in customer service and security, honed at the Bryce Jordan Center. Recognized for reliability and a cooperative attitude, I am familiar with maintaining order and delivering outstanding service. Proven ability to manage inquiries effectively while ensuring safety and compliance in fast-paced environments. Physically able and experienced in team environments through sports and group activities, with strong communication and problem-solving skills. Quick learner who’s adapts well to different tasks and fast-paced settings.
Overview
1
1
year of professional experience
Work History
Door Guard
Bryce Jordan Center
01.2025 - Current
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Complied with all company policies, local laws, and regulations governing security guard duties.
- Assisted visitors with directions and information, promoting welcoming environment.
Delivery Driver
DoorDash
08.2024 - Current
- Delivered food to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
Bachelor Of Electrical Engineering - Electrical Engineering
Pennsylvania State University
University Park, PA05.2028
West Haven High School
West Haven, CT06.2024
Skills
- Customer service
- Professional demeanor
- Attentive and observant
- Adaptable and flexible
Languages
Arabic
Limited Working
Timeline
Door Guard
Bryce Jordan Center
01.2025 - Current
Delivery Driver
DoorDash
08.2024 - Current
Bachelor Of Electrical Engineering - Electrical Engineering
Pennsylvania State University
West Haven High School
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